Senior Solutions Engineer

Smartsheet

Enterprise Senior Solutions Engineer at Smartsheet, leveraging technical insights to navigate sales cycles and enhance customer experience. Collaborating with Sales and Product teams for strategic initiatives.

Posted 6/2/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $132,500 - $162,500 per yearWebsite

About the role

Key responsibilities & impact

Identify, build, and demonstrate innovative solutions to solve complex business challenges for high visibility Smartsheet customers
Lead technical sales engagements, collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offerings
Conduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategy
Establish yourself as a strategic partner to Sales, Product, Customer Success, and Professional Services to provide a great overall customer experience and drive revenue growth
Proactively grow and maintain deep knowledge for all Smartsheet products, services, and competitors
Actively seek opportunities for cross-functional collaboration and partnership with various departments to support and execute strategic plans and initiatives
Leverage your expertise to lead or participate in the onboarding, mentoring, and coaching of team members
Partner with SE and Product teams to represent the voice of the customer and inform product roadmaps
Consult and collaborate on strategic programs within the Solutions Engineering department
Stay up-to-date on industry trends and best practices, consulting your customers and peers as both a Smartsheet product and industry discipline subject matter expert
Periodically travel to customer sites and industry events as a technical subject matter expert

Requirements

What you’ll need

8+ years of experience as a PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or related field in the SaaS and enterprise B2B software industry
Critical thinking skills, a growth mindset, and experience analyzing, evaluating, and synthesizing complex problems
Previous experience working with relevant technologies, for example: CWM, DAM, MAM, ECM, WCM, CMS, PIM
Strong technical skills and comfort working in ambiguous and high-pressure situations
Experience taking a consultative approach to problem solving and positioning solutions
Excellent communication and presentation skills, with the ability to adapt communication style to various personas, and convey technical information to both technical and non-technical audiences
Demonstrated experience playing an ownership role in working cross-functionally to support a customer journey
Relentless curiosity and a commitment to excellence

Benefits

Comp & perks

Employer subsidized medical/vision and dental coverage for full-time employees
401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
Monthly stipend to support your work and productivity
Flexible Time Away Program, plus Sick Time Off
US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
US employees receive 12 paid holidays per year
Up to 24 weeks of Parental Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to Udemy online courses
Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
Teleworking options from any registered location in the U.S. (role specific)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

PreSales Solutions EngineerSolutions ConsultantSolution ArchitectSaaSB2B softwareCWMDAMMAMECMWCM

Soft Skills

critical thinkinggrowth mindsetconsultative problem solvingexcellent communicationpresentation skillsadaptabilityownershipcross-functional collaborationcuriositycommitment to excellence