Enterprise Solutions Engineer

Smartsheet

Enterprise Solutions Engineer at Smartsheet providing technical guidance during sales engagements. Partnering with teams to drive revenue and ensure customer success through SaaS solutions.

Posted 4/29/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $117,500 - $142,500 per yearWebsite

About the role

Key responsibilities & impact

Identify, build, and demonstrate Smartsheet solutions that solve specific customer problems
Lead technical sales engagements, collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offerings
Conduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategy
Partner with Sales, Product, Customer Success, and Professional Services teams to provide a great overall customer experience and drive revenue growth
Grow and maintain knowledge for all Smartsheet products, services, and competitors
Participate in cross-functional and department-wide projects that support strategic initiatives
Provide feedback to Product teams to ensure that our solutions continue to align with customer needs
Periodically travel to customer sites as a technical subject matter expert
Support other duties as needed

Requirements

What you’ll need

At least 5 years of experience as a PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or related field in the SaaS and enterprise B2B software industry
Critical thinking skills, a growth mindset, and experience analyzing, evaluating, and synthesizing complex problems
Strong technical skills and comfort working in ambiguous and high-pressure situations
Excellent communication and presentation skills, with the ability to convey technical information to both technical and non-technical audiences
Relentless curiosity and a commitment to excellence.

Benefits

Comp & perks

Employer subsidized medical/vision and dental coverage for full-time employees
401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
Monthly stipend to support your work and productivity
Flexible Time Away Program, plus Sick Time Off
US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
US employees receive 12 paid holidays per year
Up to 24 weeks of Parental Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to Udemy online courses
Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
Teleworking options from any registered location in the U.S. (role specific)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Smartsheet solutionstechnical salessolution designcustomer requirements analysisbusiness process analysistechnical guidanceSaaSB2B software

Soft Skills

critical thinkinggrowth mindsetproblem analysiscommunication skillspresentation skillscuriositycommitment to excellence