Smartsheet

Senior Systems Project Manager

Smartsheet

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Senior

Tech Stack

SDLC

About the role

  • Lead concurrent cross-functional projects of varying complexity through all phases of the project management lifecycle, including discovery, planning, execution, and closure
  • Facilitate the project discovery process, ensuring projects are aligned with strategic goals and deliver measurable benefits
  • Leverage Smartsheet’s project framework, which combines waterfall-based discovery with agile execution
  • Define and manage project scope, schedule, resources, milestones and deliverables
  • Create structure in ambiguous, evolving, or ad hoc settings
  • Align stakeholders across business and technical domains with strong leadership
  • Establish stakeholder alignment and actively manage stakeholder engagement
  • Create and maintain project documentation including RAID logs, dashboards, delivery plans, and lessons learned
  • Proactively escalate risks, drive decision-making, and model ownership of outcomes
  • Collaborate with resource managers to manage project team allocations and forecast project needs
  • Communicate trade-offs between customer expectations, team capacity, and technical feasibility to business partners and align on prioritization
  • Build trust and credibility with technical and business partners through transparency, follow-through and clarity
  • Provide technical and analytical guidance to project teams
  • Act as a cultural contributor to the IT PMO by sharing best practices, mentoring peers, and supporting the maturity of how projects are delivered

Requirements

  • 8+ years of focused project management experience, including large cross-functional systems or integration projects
  • 6+ years experience leading IT or enterprise systems-related initiatives
  • Flexibility to align to multiple timezones
  • Strong understanding of project management standards and best practices (PMI, PMBOK, SDLC)
  • Experience managing projects in both waterfall and agile (“wagile”) environments
  • Excellent written, verbal, and visual communication skills with experience presenting to senior leadership
  • Ability to drive accountability without authority; strong facilitation and conflict resolution skills
  • Familiarity with risk management, SOX compliance, and IT general controls
  • Commitment to continuously improving team performance, tools, and practices
  • Demonstrated strong judgement, influence across stakeholders, and ability to lead with structure in evolving and ambiguous environments
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