Smartpricing

Account Manager

• Drive revenue growth by ensuring customers extract maximum value from our platform.
• Identify and implement upselling and cross-selling opportunities, increasing Annual Recurring Revenue (ARR) and expanding customer accounts.
• Drive towards exceeding assigned upsell/cross-sell revenue quotas with a structured and strategic approach.
• Consistently manage a high number of daily customer interactions — including calls, video meetings, demo presentations, and other outreach in order to drive engagement and revenue growth.
• Ensure full product adoption through proactive customer training, regular check-ins, and strategic business reviews.
• Analyze customer behavior, product usage, and business data to pinpoint optimization opportunities and maximize customer lifetime value.
• Minimize churn through proactive problem-solving and tailored strategies that enhance customer satisfaction and platform utilization.
• Work closely with sales, marketing, and product development teams to ensure a seamless customer experience and continuous improvements.
• Constantly refine and improve customer success processes, including automating routine tasks and leveraging cutting-edge CS tools.

Sales Development Rep

• Outbound Prospecting to generate high-value opportunities
• Deliver exceptional customer experiences as first point of contact
• Achieve monthly targets focused on ARR generation
• Analyze data for continuous improvement of pipeline performance
• Attend trade shows to meet clients and gather insights
• Clearly communicate Smartness’s value proposition

Sales Development Representative

• You will join one of Europe’s most dynamic SaaS sales teams, driven by the ambition to empower businesses to grow smarter and faster through technology and data.
• You will focus on expanding Smartness’s global presence by generating high-value opportunities for Smartness Ultra, our premium suite for advanced revenue optimization and hospitality performance.
• Outbound Prospecting – Identify and engage high-quality leads by reaching out to accommodation providers.
• Your main goal will be to create qualified appointments through both company-provided contact lists and direct prospecting of new opportunities.
• Deliver Exceptional Experiences – You’ll be the first point of contact for potential clients, shaping their first impression of Smartness and contributing directly to our growth story.
• Achieve Your Monthly Target – Your performance will be measured by the ARR generated through the opportunities you create, emphasizing quality and conversion rather than volume.
• Data Analysis & Continuous Improvement – You’ll sharpen your analytical mindset by monitoring and improving your pipeline performance, using some of the most advanced sales tools in the market.
• Trade Shows & Events – Smartness is present at major industry events across Europe. You’ll have the chance to attend 1–2 trade shows per year, meet clients in person, and learn directly from the field.
• Demonstrate Our Value Proposition – Clearly communicate how Smartness helps hospitality businesses grow, sparking enthusiasm and trust among prospects.

Sales Development Representative – Enterprise

Backend Engineer

• Develop and maintain API integrations with new and existing Partners.
• Independently build and maintain APIs that connect with Partners, ensuring seamless data flow.
• Analyze and interpret Partners' API documentation to develop integrations efficiently.
• Troubleshoot integration issues and propose technical improvements.
• Collaborate closely with internal teams and external Partners to resolve technical challenges.
• Ensure code quality by writing clean, maintainable, and well-documented code.

Backend Developer – Integrations

Security Engineer

• Prioritize and process security assessment reports.
• Design and maintain security controls for both applications and infrastructure.
• Implement security measures such as WAF configurations, network segregation, and device security.
• Improve existing security monitoring and detection systems.
• Develop and deliver security training and awareness programs.

Account Manager

Sales Development Representative

Sales Development Representative – Enterprise

Backend Developer – Integrations

Fractional Security Engineer