Operations & Compliance Coordinator

SmartPA

Operations & Compliance Coordinator ensuring operational integrity for client accounts at SmartPA. Acting as a liaison and managing complex workflows for compliance and procurement.

Posted 7/6/2026full-timeRemote • 🇿🇦 South AfricaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Act as the primary operational liaison for internal and external legal reviews.
Track contract lifecycles through complex review stages, collate necessary documentation (such as vendor details, data descriptions, and use-case summaries), and proactively chase responses to ensure deadlines never fall through the cracks.
Navigate and track the approval process for accessing internal and external datasets.
Coordinate usage agreements and licenses with external providers, maintain a comprehensive dataset inventory (tracking restrictions and owners), and shepherd proposals through privacy and ethics review processes.
Manage the end-to-end purchase order (PO) lifecycle for team expenses, software licenses, and data access.
Support technical and product teams with structured data entry, formatting tasks, and competitive landscape tracking to keep key data repositories and market intelligence trackers completely up to date.
Work closely alongside program managers, internal legal counsel, and dataset providers to bridge communication gaps, formalize operational responsibilities, and ensure seamless cross-functional alignment.

Requirements

What you’ll need

Proven experience in an Operations, Compliance, Risk Administration, or advanced Technical Administration role within a structured corporate environment.
Practical experience managing complex administrative workflows that require cross-functional approvals (e.g., tracking legal contracts, procurement lifecycles, or data governance).
Exceptional, proven stakeholder management skills, with comfort communicating alongside legal counsel, finance teams, and technical program owners.
Experience building and maintaining tracking tools, compliance logs, or databases to monitor task dependencies and contract timelines.
Advanced proficiency in Google Workspace tools, specifically Docs, Slides, and Google Sheets for data interrogation and executive reporting.
An exceptional, proven eye for detail and a highly methodical approach to managing documentation and compliance guardrails.
Familiarity with contract lifecycle management (CLM) platforms or procurement software (e.g., Ironclad) is desirable.
Practical experience or a high aptitude for leveraging AI platforms and LLMs (such as Gemini) to streamline routine tracking or data cleaning tasks.

Benefits

Comp & perks

Competitive Salaries
Department Incentives
33 Days Holiday
Employee Assistance Programme

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Contract Lifecycle ManagementAdministrative Workflow ManagementData EntryCompliance MonitoringDocumentation Management

Soft Skills

Attention to DetailCommunication SkillsMethodical Approach