Business Operations Assistant

SmartPA

Business Operations Assistant delivering structured business support and managing workflows. Collaborating with global teams while ensuring quality and compliance in operational tasks from South Africa.

Posted 5/26/2026full-timeRemote • 🇿🇦 South AfricaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Working within SmartPA’s client-facing Centre of Excellence (COE), you’ll be part of the dynamic driving force behind our business.
Delivering structured business support tasks, managing workflows, and contributing to operational performance.
Tracking progress against SLAs and KPIs using digital tools.
Managing the lifecycle of complex, unstructured research datasets while ensuring data integrity, compliance, and quality standardisation.
Acting as a guardian for brand and narrative consistency by ensuring all reports, dashboards, and content updates align with brand guidelines and visual standards.
Providing updates to stakeholders on project progress, outputs, and dashboard findings.

Requirements

What you’ll need

Proven experience in administration, business operations, data entry, content management, or operational support roles.
Spreadsheet skills (e.g., Excel or Google Sheets), including functions, data validation, and pivot tables.
Expert proficiency in at least one major data visualisation tool (e.g., Tableau, Power BI, or Looker Studio).
A demonstrable ability to showcase high-quality dashboards or reports during the interview stage that showcase analytical clarity and visual standards.
Excellent written and verbal communication skills with the ability to simplify complex information.
Confidence working with multiple systems, software, and platforms in a tech-enabled environment.

Benefits

Comp & perks

Competitive salary
33 days holiday
Fully remote
Ongoing development and career opportunities
Department incentives
Employee Assistance Programme
A genuinely positive, people-first culture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entrycontent managementadministrationbusiness operationsspreadsheet skillsdata validationpivot tablesdata visualizationdashboardsanalytical clarity

Soft Skills

communication skillsability to simplify complex informationstakeholder updatesoperational performanceworkflow managementdata integritybrand consistencyquality standardization