Smartnumbers

Analyst

• Senior Fraud Analyst to join the Product & Success - Analytics team, reporting to the Chief Product & Success Officer.
• Use Smartnumbers solutions to support delivery of value to customers and investigate suspicious events.
• Collaborate with customers throughout the relationship lifecycle and act as their champion within the organisation.
• Articulate measurable value to customers aligned with industry and regulatory metrics.
• Operate on the Smartnumbers platform supporting organisations across financial services, telecommunications, and others.
• Hands-on, customer-facing and multi-team-focused role influencing product roadmap and industry perspectives.
• Analytics responsibilities: monitor, analyse, interpret fraud patterns; monitor industry trends; generate insights; develop KPIs; perform strategic reviews; support automation of analytics.
• Customer engagement: present findings to customers; create compelling narratives; participate in industry forums; support adoption of new capabilities.
• Cross-team collaboration: support sales and marketing reports; provide insights to Product team from customer feedback and analysis.