Implementation Project Manager

Smartlinx

Implementation Project Manager overseeing all phases of software deployments for Smartlinx Solutions. Managing projects, stakeholders, and ensuring customer success in workforce management applications.

Posted 5/1/2026full-timeRemote • New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $120,000 per yearWebsite

Tech Stack

Tools & technologies

SDLCSQL

About the role

Key responsibilities & impact

The Project Lead reports to the head of PMO and manages all phases of the implementation cycle for Smartlinx’s suite of workforce management applications.
This includes project planning, analyzing and documenting customer business requirements, configuring the software to implement customer requirements, testing, educating both system administrators and end-users, and status reporting.
Ensures projects are delivered on-time, on-budget.
Works directly with stakeholders, internal and external, to drive customer success and achievement of client business objectives.
Ensures adequate throughput of projects, not allowing projects to become stalled or road blocked.
Drives two-way accountability in project execution; ensuring resources manage their assigned tasks effectively while ensuring that the customer fulfills requirements placed on them in the Statement of Work.
Identifies and evaluates project risks and develop strategies how to avoid/mitigate the risk or minimize the impact on the overall project.

Requirements

What you’ll need

Minimum of a Bachelor's degree in Computer Science, Business Administration, related field, or commensurate experience.
Experience in deployment of Payroll and/or workforce management systems.
4+ years experience with software deployments and knowledge of SDLC.
Experience managing resource utilization, revenue, and project profitability.
Prior experience with software delivery, training, and customer support.
Experience in Microsoft T-SQL, ability to read and write SQL queries, a plus.
Experience with Human Resources, Time & Attendance and Scheduling or similar software systems application is preferred.

Benefits

Comp & perks

Medical
Dental
Vision
FSA & HSA
Life Insurance
Pet Insurance
401(k)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project planningbusiness requirements analysissoftware configurationsoftware testingcustomer trainingMicrosoft T-SQLSQL queriesresource utilization managementproject profitability managementsoftware delivery

Soft Skills

stakeholder managementcustomer successaccountabilityrisk identificationrisk mitigationcommunicationleadershiporganizational skillsproblem-solvingtime management

Certifications

Bachelor's degree in Computer ScienceBachelor's degree in Business Administrationrelated field degree