Business Analyst

SmartLight Analytics

Senior Business Analyst & Client Success Coordinator for healthcare analytics and client relations at SmartLight Analytics. Delivering insights and supporting client success initiatives in healthcare programs.

Posted 7/31/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in data analytics and visualization, with a strong ability to translate complex data into actionable insights for diverse audiences. Proficient in SQL and experienced in managing healthcare claims data while fostering client relationships and supporting account growth.

Highest-signal resume keywords

Data Visualization ToolsSQL ProficiencyHealthcare Claims Data ExperienceClient Success ManagementETL Processes Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalyticsData QueryingDatabase ManagementStatistical SoftwareR ProgrammingPython ProgrammingSASSPSSTableauPower BI

Soft Skills

CommunicationCollaborationRelationship ManagementPresentation SkillsPrioritization

Tools & Technologies

TableauPower BIQlikView

Industry Keywords

Healthcare Claims DataClient Facing RolesAccount ManagementBusiness PerformanceData Pipelines

Tech Stack

Tools & technologies

ETLPythonSQLTableau

About the role

Key responsibilities & impact

Build and automate reports and dashboards (e.g., in Tableau, Power BI, or similar tools) to support ongoing monitoring and stakeholder access to insights
Translate complex data into clear, actionable insights through reports, dashboards, and presentations tailored for both technical and non-technical audiences
Support and participate in regular client check-ins, strategic reviews, and presentations
Collaborate with internal teams (data science, clinical operations, investigative, executive leadership) to ensure seamless service delivery
Maintain strong executive level relationships and contribute to account growth opportunities
Review client performance metrics and feedback to ensure analytic solutions meet or exceed expectations
Prepare ad hoc analyses to support client inquiries and strategic initiatives
Develop and deliver client facing reports, presentations, and written communications that highlight key performance metrics, trends, and opportunities
Prioritize competing requests across teams, especially when high priority or time sensitive.
Providing support to Account Managers as needed

Requirements

What you’ll need

Bachelor’s degree in Business, Economics, Data Analytics, Statistics, or related field preferred
2-3 years of analytical work experience with healthcare claims data
2 + years of experience with data visualization tools
2+ years of experience in account management, client success, consulting, or similar client facing roles
Proven experience applying data analytics in a business performance environment
Proficiency in SQL and experience with data querying and database management
Experience with data visualization tools (Tableau, Power BI, QlikView)
Familiarity with statistical software or programming languages (R, Python, SAS, SPSS)
Working knowledge of ETL processes and data pipelines.

Benefits

Comp & perks

Health insurance
Professional development opportunities