Director of Account Management

SmartLight Analytics

Director of Account Management with expertise in healthcare analytics for self-insured employers. Leading client relationships and data-driven insights to improve healthcare programs and strategic solutions.

Posted 6/10/2026full-timeTexas • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Act as the primary point of contact for self-insured employer clients, ensuring satisfaction and fostering long-term relationships.
Serve as a trusted advisor, understanding client needs and challenges, and offering strategic solutions to improve their healthcare programs.
Coordinate and lead regular client check-ins, presentations, and strategic reviews to ensure alignment and satisfaction.
Collaborate with internal teams (data, data science, clinical and investigative, executives etc.) to ensure optimal service delivery to clients.
Utilize advanced analytics tools and techniques to create insights that inform decision-making, cost-saving strategies, and enhanced plan management.
Review client feedback and performance metrics to ensure solutions meet or exceed expectations.
Develop and deliver regular client-facing reports and presentations that highlight key performance metrics, trends, and opportunities.

Requirements

What you’ll need

Bachelor’s degree in business, Marketing, Economics, Data Analytics or a related field
5–8 years of experience in account management, client success, or related roles within data analytics, technology, or consulting environments
4 years of experience in healthcare data analytics
3 years of healthcare payment integrity experience
Exceptional interpersonal and communication skills
Ability to thrive in a fast-paced and lightly structured environment
Strong problem-solving and strategic planning abilities
Experience in managing deliverables within deadlines

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work arrangements
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analyticshealthcare data analyticshealthcare payment integritystrategic planningperformance metricscost-saving strategiesadvanced analytics toolsclient-facing reportspresentations

Soft Skills

interpersonal skillscommunication skillsproblem-solvingstrategic thinkingrelationship managementclient successadaptabilitycollaborationtime management