Backoffice, Customer Support

smartkündigen OHG

Freelance customer support role at smartkündigen handling administrative and phone tasks. Seeking German speaker with basic PC skills for remote work.

Posted 6/15/2026contractRemote • 🇹🇷 TurkeyMid-LevelSenior💰 €1,200 per monthWebsite

About the role

Key responsibilities & impact

Processing customer emails via a ticketing system
Maintenance and follow-up of existing customers
Telephone support
Management of customer records

Requirements

What you’ll need

Native German speaker
Basic PC skills
Fully equipped home office (desk, chair, internet, laptop or PC, noise-cancelling headset)
Motivation and a strong work ethic
Reliable high-speed internet connection

Benefits

Comp & perks

Attractive monthly salary (€1,200.00)
100% remote (home office)
Working hours between 08:00 - 17:00 (German time)
Maximum 40 hours per week, Mon-Fri (weekends off)
20 vacation days + all German public holidays off
Regular coaching/training in various areas

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

basic PC skillsticketing system

Soft Skills

motivationstrong work ethicreliability