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Back Office, Customer Support
smartkündigen OHGFreelancer in customer support handling administrative and telephone tasks in a fully remote role. Join a young dynamic team at smartkündigen OHG focusing on customer care in Turkey.
About the role
Key responsibilities & impact- Handling customer emails via a ticketing system
- Managing and following up with existing customers
- Telephone support
- Processing customer records
Requirements
What you’ll need- Native German speaker
- Basic PC skills
- Fully equipped home office (desk, chair, internet, laptop or PC, noise-cancelling headset)
- Motivated and performance-driven
- Stable high-speed internet connection
Benefits
Comp & perks- Attractive monthly salary (€1,200.00)
- 100% remote (work from home)
- Working hours between 08:00 - 17:00 (German time)
- Maximum 40 hours per week, Monday–Friday (weekends off)
- 20 vacation days + all German public holidays off
- Regular coaching/training in various areas
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
basic PC skills
Soft Skills
motivatedperformance-driven