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smartkündigen OHG

Customer Support Manager

smartkündigen OHG

Customer Support Manager providing remote assistance for administrative tasks in Turkey. Engaging with clients through a ticket system and phone support within a dynamic team.

Posted 6/1/2026contractRemote • 🇹🇷 TurkeyMid-LevelSenior💰 €1,200 per monthWebsite

About the role

Key responsibilities & impact
  • Handling customer emails via a ticketing system
  • Maintenance and follow-up of existing customers
  • Telephone support
  • Processing customer files

Requirements

What you’ll need
  • German as a native language
  • Basic PC skills
  • Fully equipped home office (desk, chair, internet, laptop or PC, headset with noise-cancelling)
  • Motivation and willingness to perform
  • High-performance internet connection

Benefits

Comp & perks
  • Attractive monthly salary (€1,200.00)
  • 100% remote (home office)
  • Working hours between 08:00 - 17:00 (German time)
  • Maximum 40 hours from Mon–Fri (weekends off)
  • 20 vacation days + all German public holidays off
  • Regular coaching in various areas

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
basic PC skills
Soft Skills
motivationwillingness to perform