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Customer Support Manager
smartkündigen OHGCustomer Support Manager providing remote assistance for administrative tasks in Turkey. Engaging with clients through a ticket system and phone support within a dynamic team.
About the role
Key responsibilities & impact- Handling customer emails via a ticketing system
- Maintenance and follow-up of existing customers
- Telephone support
- Processing customer files
Requirements
What you’ll need- German as a native language
- Basic PC skills
- Fully equipped home office (desk, chair, internet, laptop or PC, headset with noise-cancelling)
- Motivation and willingness to perform
- High-performance internet connection
Benefits
Comp & perks- Attractive monthly salary (€1,200.00)
- 100% remote (home office)
- Working hours between 08:00 - 17:00 (German time)
- Maximum 40 hours from Mon–Fri (weekends off)
- 20 vacation days + all German public holidays off
- Regular coaching in various areas
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
basic PC skills
Soft Skills
motivationwillingness to perform