Call Center Representative

SmartFinancial

Call Center Representative connecting with potential customers for an insurance marketplace. Responsible for outgoing calls, customer engagement, and meeting performance targets.

Posted 5/12/2026full-timeRemote • Nevada • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $90,000 per yearWebsite

About the role

Key responsibilities & impact

Conduct 200+ outbound calls/day to prospective customers to introduce products and services.
Develop a thorough understanding of our product offerings to address customer inquiries effectively.
Encourage the customer to receive a competitive quote from a licensed agent
Engage in warm calling strategies to build rapport with potential clients.
Meet or exceed daily call quotas while maintaining a high level of customer satisfaction.

Requirements

What you’ll need

Previous experience in sales, telemarketing, or technology sales is highly preferred.
Strong verbal communication skills with the ability to articulate product benefits clearly.
Ability to work independently as well as part of a team in a fast-paced environment.
Ability to build rapport with customers in a fast-paced environment
A positive attitude and resilience in handling objections or rejections during calls.

Benefits

Comp & perks

Competitive hourly rates plus incentives and performance bonuses
Paid training
Employee referral bonuses
Extensive paid product training
Daily/weekly cash giveaways
Advancement opportunities - We love to promote from within!!!

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

strong verbal communicationability to articulate product benefitsability to work independentlyteamworkability to build rapportpositive attituderesilience