SmartestEnergy

Operations

• Supporting the management of a diverse portfolio of renewable generation, business supply, and flexibility contracts.
• Ensuring the accuracy and integrity of portfolio data across multiple systems.
• Driving process improvements, supporting forecasting activities, and contributing to automation and advanced analytics initiatives.

Data Operations Analyst

Program Manager

• Lead the successful delivery of strategic change programmes that drive operational effectiveness and support the organisation's long-term objectives.
• Work across multiple projects and workstreams, responsible for shaping, coordinating and governing complex programmes.
• Ensure outcomes and benefits are delivered within agreed time, cost and quality parameters.
• Provide leadership across the full programme lifecycle, building strong stakeholder relationships, managing governance and financial performance.

Programme Manager – 12 Month FTC

Business Analyst

• Bridging the gap between business objectives and technology solutions.
• Understanding business needs and analysing requirements.
• Supporting the design and implementation of solutions that improve processes and enhance efficiency.
• Facilitating collaboration between business and technical teams.
• Contributing throughout the project lifecycle, from discovery to benefits realisation.

Business Analyst – 12 Month FTC

Security Engineer

• Shape and strengthen the organisation’s ISO 27001:2022 Information Security Management System across a global business landscape.
• Drive governance, risk management, compliance, and security best practice while influencing strategic initiatives.
• Collaborate with stakeholders across Technology, Risk, HR, Compliance, and Operations.
• Lead policy development, internal audits, risk assessments, incident readiness, and supplier assurance activities.
• Support major business initiatives including global expansion and transformation projects.

Information Security Officer

Security Analyst

• Act as a Subject Matter Expert in identifying, assessing, and mitigating cyber risk across the organisation’s technology estate.
• Conduct security audits and review system architectures.
• Investigate incidents and drive remediation plans to ensure security, resilience, and compliance.
• Collaborate closely with IT teams and external partners to enhance overall security posture.

Cyber Security Analyst

Customer Support

• Provide senior support to the Smart Generation Operations Team to ensure a seamless customer journey.
• Act as an Energy Advisor across all team functions.
• Understand, support, and drive the end-to-end process to support the customer journey and the future growth plans of the business.
• Maintain and enhance customer satisfaction and loyalty through strong internal relationships, processes, and expertise.

Senior Customer Service Executive

• Own the analysis and ongoing support of energy trading systems to ensure they meet complex and evolving business requirements
• Oversee advanced troubleshooting and partner with technical teams to resolve system and data issues impacting trading and risk functions
• Own system reference data management, ensuring strong data integrity, governance, and accuracy
• Lead the design and execution of data migration and transformation initiatives to support business and system changes
• Direct the development and enhancement of integrations between ETRM platforms and upstream and downstream systems
• Act as a key interface between business stakeholders and IT, driving clarity and alignment on requirements and solutions
• Educate and guide stakeholders to refine needs into actionable and well-defined requirements
• Ensure documentation across business processes, system configurations, and technical specifications is complete and maintained
• Design and support processes to monitor market activity and enable effective risk management practices
• Ensure systems and processes align with applicable energy trading regulations and compliance standards