Product Operations Manager
SmarterDx
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $140,000 - $160,000 per year
Job Level
Mid-LevelSenior
Tech Stack
SDLC
About the role
- Partner with Engineering, Product, and Data (EPD) to improve R&D operations, resolve process gaps, and align organizational objectives with business goals
- Integrate with EPD teams to develop project strategies and frameworks (Agile, Scrum, Kanban, Lean Startup) etc. that promote productivity and enable self-organization
- Build scalable operations by creating and maintaining playbooks, templates, and documentation that drive consistency and standards
- Identify metrics and develop dashboards to measure operational progress, track delivery health, and enable strategic decisions
- Own and manage Jira at both admin and project levels to configure a scalable, manageable tool that supports efficient engineering and data delivery
- Develop relationships at all levels to build trust, gain context and understanding, and drive adoption of operational practices
- See the big picture, break down silos, live in ambiguity, make mistakes
Requirements
- 5+ years of project management experience, ideally 3+ years working with engineering teams in a data-heavy environment
- 1+ years as power user or admin experience in Jira
- Experience and/or understanding of SDLC and project management frameworks
- Make data-driven decisions
- Strong written and verbal communication skills.
Benefits
- Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan.
- Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents.
- Remote-First Team – Work from anywhere in the U.S.
- Unlimited PTO & 10 Holidays – 4 of which include floating holidays so you can recognize the days that matter most to you.
- 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match.
- Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters.
- Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementAgileScrumKanbanLean StartupSDLCdata-driven decision makingmetrics developmentdashboard creationprocess improvement
Soft skills
communicationrelationship buildingtrust buildingstrategic thinkingadaptabilityproblem solvingself-organizationcollaborationcontext understandingambiguity management