SmarterDx

Staff Product Manager, New Products – Underpayments

SmarterDx

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $210,000 - $240,000 per year

Job Level

Lead

Tech Stack

SQL

About the role

  • Gain a deep understanding of the SmarterDx user and buyer market.
  • Lead product discovery and design underpayment detection workflows, rules, and logic.
  • Identify high priorities based on user needs and value.
  • Engage with customers to understand their workflow needs, gather feedback, and identify opportunities for product improvements.
  • Write and standardize product and technical documentation and role-model strong project management practices.
  • Define, track, and report on key success metrics to measure product performance and adoption.
  • Develop a roadmap of product enhancements, features, and solutions to continue to innovate and evolve the product.
  • Lead cross functional team of engineers, data scientists, and designers through the product development lifecycle from inception to launch of new features.
  • Communicate your strategic vision for the product to cross functional stakeholders, working closely with leadership to ensure alignment.

Requirements

  • 7+ years of product management experience, with direct experience in underpayments, contract management, or adjacent RCM workflows (denials, prior auth, CDI).
  • Proven ability to stand up complex algorithms, detection workflows, or reimbursement logic from scratch (not just maintain existing modules).
  • Comfort working with messy, non-standardized payer data (EDI/X12, remittance advice) and translating business rules into technical requirements.
  • Strong cross-functional leadership: experience working closely with engineering, data science, and client-facing teams.
  • Healthcare/RCM domain expertise with a track record of delivering products that drive financial or operational outcomes for providers.
  • Experience in early-stage or high-growth environments; ability to thrive in ambiguity and iterate quickly.
  • Experience as a software engineer, data engineer, or equivalent
  • Proficiency in SQL
Benefits
  • Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 90-100% of your premiums and 70-90% for dependents, depending on the plan.
  • One Medical Membership – Free membership included if you enroll in a SmarterDx medical plan.
  • Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for birthing parents and 6 weeks for non-birthing parents.
  • Remote-First Team – Work from anywhere in the U.S. with a $400 home office reimbursement stipend.
  • Unlimited PTO & 10 Holidays – 4 of which include floating holidays so you can recognize the days that matter most to you.
  • Learning & Development Budget – $500 per year (prorated) for courses, books, and resources to expand your skills.
  • 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Empower.
  • Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters.
  • Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementunderpaymentscontract managementRCM workflowsalgorithmsdetection workflowsreimbursement logicSQLtechnical documentationproject management
Soft skills
cross-functional leadershipcommunicationstrategic visioncustomer engagementfeedback gatheringprioritizationadaptabilityproblem-solvingteam collaborationinnovation
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