Smarter Technologies

Solutions Engineer

• Lead structured discovery across RCM workflows, data requirements, integrations, and success metrics
• Deliver tailored, credibility-driven demos that surface real operational pain points (eligibility, denials, AR follow-up, prior auth, etc.)
• Translate customer workflows into realistic automation plans
• Scope data requirements and assess integration feasibility at a high level (APIs, files, system constraints)
• Identify risks, assumptions, and dependencies early to provide proper sales alignment
• Partner with Account Executives on technical validation, objection handling, and scope-to-price alignment
• Document solution assumptions, constraints, and integration requirements for clean handoff
• Participate in kickoff and early implementation checkpoints to reduce rework
• Help clarify workflows and validate early acceptance criteria when needed
• Surface risks early and coordinate mitigation across Sales, Product, and Delivery
• Create reusable assets (discovery templates, demo frameworks, scoping checklists)
• Improve consistency and quality across concurrent deals
• Contribute to the long-term structure and maturity of the Solutions Engineering function