Smarter Technologies

Solutions Engineer

Smarter Technologies

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $148,000 - $200,000 per year

About the role

  • Lead structured discovery across RCM workflows, data requirements, integrations, and success metrics
  • Deliver tailored, credibility-driven demos that surface real operational pain points (eligibility, denials, AR follow-up, prior auth, etc.)
  • Translate customer workflows into realistic automation plans
  • Scope data requirements and assess integration feasibility at a high level (APIs, files, system constraints)
  • Identify risks, assumptions, and dependencies early to provide proper sales alignment
  • Partner with Account Executives on technical validation, objection handling, and scope-to-price alignment
  • Document solution assumptions, constraints, and integration requirements for clean handoff
  • Participate in kickoff and early implementation checkpoints to reduce rework
  • Help clarify workflows and validate early acceptance criteria when needed
  • Surface risks early and coordinate mitigation across Sales, Product, and Delivery
  • Create reusable assets (discovery templates, demo frameworks, scoping checklists)
  • Improve consistency and quality across concurrent deals
  • Contribute to the long-term structure and maturity of the Solutions Engineering function

Requirements

  • 3–7+ years in Solutions Engineering, Technical Implementation, TPM, or Solutions Consulting within healthcare or health-tech
  • Direct exposure to healthcare Revenue Cycle Management workflows (eligibility, denials, coding, AR follow-up, prior auth, etc.)
  • Demonstrated experience leading customer-facing technical or workflow conversations
  • Ability to translate ambiguous customer problems into structured solution plans
  • Working understanding of software development lifecycle and integration concepts
Benefits
  • Market-leading base salary and bonus (range to be finalized based on experience and location)
  • Fully remote role within the United States
  • Flexible time off
  • Comprehensive health benefits, including medical, dental, and vision coverage
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
APIsdata requirementsintegration feasibilityautomation plansdiscovery templatesdemo frameworksscoping checklistssoftware development lifecycletechnical validationobjection handling
Soft Skills
leadershipcommunicationproblem-solvingcollaborationrisk managementdocumentationcustomer-facingworkflow clarificationconsistency improvementquality assurance