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About the role
Key responsibilities & impact- Own the space between business intent and technical execution.
- Work directly with clients to shape requirements and protect delivery scope.
- Write User Stories consumed directly by developers and QA.
- Facilitate 3 Amigos sessions before each sprint.
- Serve as the primary liaison between the client and the internal delivery team.
- Lead scope conversations directly and assess new requests against MVP boundaries.
- Participate actively in sprint planning, backlog refinement, daily standups, and retrospectives.
- Review deliverables against acceptance criteria during QA and UAT.
Requirements
What you’ll need- 4 - 6 years of experience as a Business Analyst on software delivery projects - ideally in a product or consultancy environment.
- Demonstrably strong User Story writing: clear, structured, consumable directly by developers and QA with no bridging or interpretation needed.
- Solid Agile delivery experience - Scrum, sprint planning, backlog refinement, and retrospectives as a practising participant, not an observer.
- Proven requirement elicitation skills: workshops, stakeholder interviews, process analysis, and gap identification.
- Demonstrated ability to manage and defend scope: able to say no professionally, back it with evidence, negotiate phased alternatives, and document decisions clearly.
- Confident communicating with non-technical clients and cross-functional technical teams; comfortable leading difficult conversations without unnecessary escalation.
- Proficient with Jira, Confluence, and Figma (review and annotation level minimum).
- Strong written and spoken English - able to produce client-facing documentation independently and present clearly under pressure.
Benefits
Comp & perks- International working environment with AI-driven strategic direction.
- 20 days of annual leave – Hybrid working mode.
- Premium healthcare package with PVI and comprehensive annual health check-ups.
- Competitive salary & 13th salary bonus.
- Lunch allowance to fuel your productivity.
- Engaging company culture with fun activities.
- Global collaboration – Work with both Vietnamese and international colleagues.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
User Story writingAgile deliveryrequirement elicitationprocess analysisgap identification
Soft Skills
communicationnegotiationscope managementleadershipstakeholder engagement