Enterprise Client Executive

Smartcat

Enterprise Client Executive protecting and expanding US strategic accounts for Smartcat’s AI-powered multilingual content platform. Owning renewals, executive relationships, negotiations, and expansion revenue across approximately 35 accounts.

Posted 8/4/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Account Management and Renewal Management within high-growth SaaS environments, focusing on driving customer retention and expansion through strategic negotiation and relationship building. Proficient in managing large account portfolios and delivering measurable business impact through effective communication and alignment with executive stakeholders.

Highest-signal resume keywords

Account ManagementRenewal ManagementExecutive CommunicationNegotiation SkillsSaaS Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Renewal Lifecycle ManagementRisk IdentificationCommercial PositioningCross-Sell and Upsell StrategiesForecastingCRM Maintenance

Soft Skills

Relationship BuildingProactive EngagementValue Articulation

Industry Keywords

Enterprise AccountsARR ManagementCustomer SuccessHigh-Growth SaaSExecutive Stakeholders

About the role

Key responsibilities & impact

Protect, renew, and expand Smartcat’s enterprise and strategic customer base
Own gross renewals across a defined portfolio of enterprise and strategic accounts
Run the full renewal lifecycle, including risk identification, stakeholder alignment, commercial positioning, negotiation, and close
Defend existing ARR and prevent churn through proactive engagement and value articulation
Drive expansion ARR through cross-sell and upsell motions across new teams, departments, regions, and workflows
Identify whitespace and expansion triggers within existing customers
Manage approximately 35 accounts with a fast, repeatable operating cadence
Build and maintain multi-threaded relationships with business owners, functional leaders, procurement, finance, and executive stakeholders
Lead renewal and expansion negotiations based on business impact, ROI, productivity, and efficiency gains
Translate Smartcat’s AI-powered platform into clear, outcome-driven customer value
Partner with Field Delivery Engineers for technical and solution needs
Own customer momentum, alignment, and outcomes end-to-end without dedicated CSM support
Own renewal and expansion forecasts, call risk early, generate pipeline, and maintain CRM hygiene

Requirements

What you’ll need

3–5+ years of experience in Account Management, Renewal Management, or Enterprise AM roles in high-growth SaaS
Proven track record owning renewals and expansion within existing accounts
Experience managing large account portfolios at velocity
Strong executive communication and negotiation skills
Comfort traveling and being onsite with customers
Experience selling into enterprise buying environments
Commercial ownership beyond Customer Success-only responsibilities
Ability to manage renewal, expansion, executive relationship, forecasting, and negotiation motions

Benefits

Comp & perks

Remote-friendly work arrangement
Globally distributed, collaborative team
AI-native organization with opportunities to manage AI Agents
Inclusive culture committed to respect, diversity, and appreciation of individual backgrounds
Opportunity to help reshape the multilingual content industry
Opportunity to join a rapidly scaling post-Series C company