SmartBox Company

Senior Product Owner – 12 Month FTC

SmartBox Company

full-time

Posted on:

Location Type: Hybrid

Location: Dublin • Ireland

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Job Level

Senior

Tech Stack

Cloud

About the role

  • Contribute to and execute the Salesforce product vision, roadmap, and backlog
  • Lead initiatives focused on automation and optimisation of customer acquisition flows, portfolio management, and sales service processes
  • Own and manage the product backlog, ensuring priorities are clear and aligned with business objectives
  • Gather, analyse, and translate business requirements into well-defined user stories and acceptance criteria
  • Collaborate with cross-functional teams (engineering, design, operations) to deliver high-quality product increments
  • Lead agile ceremonies, including backlog refinement, sprint planning, reviews, and demos
  • Balance stakeholder expectations, technical constraints, and delivery timelines
  • Track product performance using KPIs, user feedback, and data insights
  • Drive continuous improvement, change management, and user adoption

Requirements

  • Proven experience as a Product Owner, Product Manager, or in a similar role
  • Strong understanding of agile product development methodologies (Scrum, Kanban)
  • Excellent communication and stakeholder management skills
  • Ability to prioritise effectively and make data-informed decisions
  • Experience working with cross-functional teams in a fast-paced environment
  • Strong problem-solving mindset with a focus on user and business value
  • Nice to Have: Experience working with CRM platforms or enterprise business systems
  • Salesforce experience or familiarity (e.g. Sales Cloud, Service Cloud, or platform customisation)
  • Experience with system integrations or third-party applications
  • Product or agile certifications (CSPO, SAFe, or similar)
Benefits
  • Ownership of high-impact initiatives on a critical business platform
  • High visibility and close collaboration across teams
  • The opportunity to shape product strategy and long-term platform direction
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product backlog managementuser story creationacceptance criteria definitiondata analysisKPI trackingsystem integrationCRM platformsSalesforceSales CloudService Cloud
Soft Skills
communicationstakeholder managementprioritizationproblem-solvingcollaborationagile leadershipchange managementuser adoptiondata-informed decision makingcontinuous improvement
Certifications
CSPOSAFe