Director of Operations – Critical Infrastructure

Smart Tech Contracting, LLC

Director of Operations leading strategic direction for mission-critical building automation projects. Managing operational excellence and client satisfaction across Smart Tech Contracting initiatives.

Posted 5/16/2026full-timeRemote • California, Colorado, District of Columbia, Illinois, New York, Washington • 🇺🇸 United StatesLead💰 $141,750 - $172,463 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Provide senior-level leadership and strategic direction for the planning, execution, and delivery of mission-critical building automation, power monitoring, and software integration projects
Ensure that Smart Tech Contracting’s solutions meet the highest standards of quality, performance, and compliance
Accountable for operational excellence, financial performance, client satisfaction, and continuous improvement across all projects
Define, implement, and oversee operational strategies that align with corporate growth objectives
Drive the adoption and optimization of enterprise project management and ERP tools to enhance efficiency, accuracy, and decision-making
Establish operational KPIs and ensure project delivery meets or exceeds quality, schedule, and budget targets
Conduct risk assessments and enforce compliance with all safety, regulatory, and contractual requirements
Lead budgeting, forecasting, and profitability analysis for the operations division
Review and approve all major project budgets and change orders
Build and lead a high-performance operations team, providing mentorship, professional development, and clear performance metrics
Serve as the senior point of contact for strategic client accounts, ensuring alignment between client objectives and project execution
Evaluate and adopt emerging technologies, tools, and delivery methods to improve operational performance

Requirements

What you’ll need

Bachelor’s degree in Engineering, Construction Management, Business Administration, or related field (Master’s degree preferred)
13+ years of progressive leadership in construction management, MEP systems, building automation, or mission-critical infrastructure; 5+ years in a senior operations or director role
Proven track record managing large-scale, high-value projects in critical infrastructure markets (e.g., data centers, utilities, advanced manufacturing)
Deep knowledge of managing large-scale, high-value projects in critical infrastructure sectors, including hyperscale data centers, utilities, and advanced manufacturing
Expert knowledge of BAS, EPMS, ICT systems, and integrated building technology solutions
Skilled in contract negotiation, risk management, and aligning agreements with organizational goals
Skilled in MS Project, Procore, ERP platforms, and Microsoft Office Suite for project planning and execution
Skilled in effective strategic planning, business growth, and operational efficiency initiatives
Exceptional ability to lead cross-functional teams, mentor talent, and drive organizational performance
Ability to build and sustain executive-level client and partner relationships
Ability to solve complex technical, contractual, and financial challenges while delivering high-value outcomes
Ability to leverage AI and emerging technologies to streamline workflows, optimize operational processes, and contribute to company-wide innovation
Ability to work successfully in a remote environment through effective communication and organizational skills, self-motivation, proactiveness and resourcefulness in a distraction free workspace
Ability to identify and analyze complex problems, evaluate alternatives and implement effective solutions
Ability to analyze and prepare documents, reports and correspondence
Ability to communicate effectively in both oral and written form (technical and non-technical information)
Ability to communicate effectively directly with clients and at times serve as primary point of client contact
Ability to work successfully as a member of a team and independently with little supervision
Ability to work under pressure and meet close deadlines
Ability to effectively plan and delegate the work of others
Organizational skills, with the ability to manage multiple tasks simultaneously

Benefits

Comp & perks

Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option)
Dental and vision plans
Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26
401k with company match and self-directed brokerage account option
PTO including additional paid time off during the last week of the year
Company paid life insurance coverage for employees and their eligible dependents
Short and long-term disability, AD&D coverage
Professional development opportunities, tuition reimbursement and professional licensing assistance
Paid parental leave after one year of employment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

building automation systems (BAS)energy performance monitoring systems (EPMS)information and communication technology (ICT) systemscontract negotiationrisk managementstrategic planningoperational efficiencyproject managementfinancial analysisproblem-solving

Soft Skills

leadershipmentorshipcommunicationorganizational skillsteam collaborationclient relationship managementself-motivationproactivenessresourcefulnessability to work under pressure

Certifications

Bachelor’s degree in EngineeringBachelor’s degree in Construction ManagementBachelor’s degree in Business AdministrationMaster’s degree (preferred)