Senior Project Manager
Smart Source LLC
full-time
Posted on:
Location Type: Remote
Location: Rhode Island • United States
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Job Level
About the role
- Manage complex, high-value client orders and projects from start to finish.
- Oversee order execution, maintaining strong client relationships, and ensuring on-time delivery.
- Optimize operational efficiency and support multiple Account Executives.
- Act as the primary liaison between clients, vendors, and internal teams.
- Oversee the full order lifecycle—from sourcing and procurement to fulfillment.
- Utilize project management tools to track performance, revenue, and timelines.
- Manage client eCommerce platforms, including store builds and workflows.
- Identify opportunities to improve cost efficiency, service delivery, and internal processes.
- Collaborate with Account Executives to support sales growth and strengthen client relationships.
- Provide guidance, training, and support to team members as needed.
Requirements
- 8+ years of experience in the print and promotional products industry
- Proven ability to manage high-value client accounts exceeding $2.5MM.
- Strong written and verbal communication skills.
- Highly proficient in Microsoft Office, particularly Excel.
- Detail-oriented, organized, and goal-driven team player with strong data management skills.
Benefits
- Incentive eligible
- Not eligible for overtime
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementdata managementeCommerce managementorder executionsourcingprocurementfulfillmentcost efficiency improvementservice delivery optimizationclient account management
Soft Skills
communicationorganizational skillsdetail-orientedgoal-driventeam playerclient relationship managementcollaborationguidancetrainingsupport