Smart Pension

Senior Risk Manager

Smart Pension

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Job Level

Senior

About the role

  • Lead the implementation and continuous improvement of the first line risk management framework.
  • Manage and update all risk and compliance policies to ensure they reflect the latest regulatory requirements and client expectations.
  • Develop a more pragmatic and efficient risk register review process, moving away from traditional lengthy RCSA approaches.
  • Develop and run workshops to facilitate the completion and ongoing review of risk registers.
  • Develop and deliver risk reporting for governance committees, the Board, and client audiences.
  • Provide risk insights and analysis to senior leadership, including trends, emerging risks, and key risk indicators (KRIs).
  • Develop the control testing plan and compliance monitoring plan, and conduct control testing activities.
  • Support the development and maintenance of risk registers, control libraries, and issue/action tracking.
  • Support client-driven information requests, including completing due diligence questionnaires and maintaining client-facing risk and compliance documentation.
  • Support Smart’s SOC 2 and ISO 27001 certifications, particularly around maintaining and documenting the control framework.
  • Drive continuous improvement in risk and compliance awareness and control effectiveness, including running workshops, awareness sessions, and contributing to mandatory training materials to make them more relevant to Smart.
  • Support audits, assurance reviews, and regulatory requests, ensuring timely and accurate responses.
  • Mentor junior team members and promote a proactive, solutions-oriented risk culture.

Requirements

  • Several years’ experience working in a first line risk, operational risk, compliance, or control-focused role, ideally within a tech company or fast-paced, technology-driven environment.
  • Experience in drafting policies, carrying out compliance reviews, and performing risk and compliance thematic reviews to identify trends and improvement opportunities.
  • Strong organisational and planning skills, with the ability to prioritise and manage multiple risk and compliance activities at once.
  • Excellent written and verbal communication skills, with the ability to clearly articulate risks, issues, and recommendations.
  • Proactive and solutions-orientated, using your initiative to identify control gaps, improve processes, and strengthen risk mitigation.
  • Experience analysing data, preparing risk reports, drafting policies and procedures, and producing clear documentation is an advantage.
  • Great attention to detail and strong problem-solving skills, particularly when assessing risks, reviewing controls, or ensuring compliance requirements are met.
  • Enjoy working collaboratively with other teams and will be motivated by making a positive contribution to improving risk culture, compliance maturity, and operational outcomes.
  • Confident engaging with a wide range of internal stakeholders, supporting them to understand and manage risks within their processes.
Benefits
  • 25 days’ holiday per year, increasing with length of service.
  • £500 annual training budget to spend on your professional development
  • Extensive private healthcare, including dental, eyecare and EAP
  • Enhanced sick leave (three months’ pay per year)
  • Enhanced maternity and paternity (maternity – 6 months fully paid/paternity – 3 weeks fully paid)
  • Death in service insurance cover
  • Fully-paid five-week sabbatical after five years of employment
  • In office wellbeing, such as manicures, massages and barbers.
  • Smart employees also enjoy a 50% discount on orders from our sister company Arena Flowers, Britain's most ethical florist.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
risk management frameworkrisk register review processcontrol testing plancompliance monitoring planrisk reportingdata analysispolicy draftingcompliance reviewsrisk thematic reviewscontrol framework
Soft Skills
organizational skillsplanning skillswritten communicationverbal communicationproactivesolutions-orientedattention to detailproblem-solvingcollaborativestakeholder engagement