Inside Sales Representative

Smart Care

Inside Sales Representative engaging prospective customers through integrated outreach strategies at Smart Care. Collaborating closely with marketing and field sales to support revenue growth.

Posted 5/20/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Build relationships with key decision‑makers through integrated outreach (phone, email, and digital channels).
Qualify inbound and outbound leads within assigned target segments, lists, or accounts.
Develop a deep understanding of target markets, buyer personas, and customer pain points.
Conduct proactive lead generation activities to maximize market exposure and identify new opportunities.
Assess prospect needs, budget, timeline, and business challenges to ensure a smooth hand‑off to field sales.
Communicate Smart Care’s value proposition and effectively address objections.
Prepare and deliver detailed hand‑off materials to field sales representatives.
Meet or exceed SQL generation goals, measured by appointments set and opportunities won.
Track all outreach activity, notes, and qualification details in CRM and related tools.
Learn and utilize the sales and marketing technology stack to support outreach, nurturing, and retention.
Support customer retention and same‑customer sales initiatives when needed.
Provide feedback to improve scripts, templates, and outreach processes.
Participate in developing new strategies for customer acquisition, nurturing, and retention.

Requirements

What you’ll need

Professional, determined, and results‑oriented with a strong desire to learn.
Demonstrated sales aptitude and interest in pursuing a long‑term sales career.
Comfortable and confident communicating with prospects via phone and email.
Strong active listening and telephone communication skills.
Positive, team‑oriented, and self‑motivated with the ability to work independently.
Excellent time management, organization, and prioritization abilities.
Strong written and verbal communication skills.
Proficient with Microsoft Office and comfortable learning new software tools.
Familiarity with marketing, sales cycles, and lead management processes is a plus.
Experience BA/BS preferred, or 1–2+ years of experience in sales, marketing, customer service, lead development, or cold calling.
Self‑starter with the ability to take ownership and drive tasks to completion.
Experience collaborating across teams and working with multiple stakeholders.
Operates with integrity, accountability, and consistent follow‑through.
B2B sales experience preferred.
Understanding of customer acquisition funnels and sales pipeline stages is a plus.

Benefits

Comp & perks

A clear path to grow your career in sales with hands‑on coaching and mentorship.
The opportunity to work with a collaborative, high‑energy team that values innovation and continuous improvement.
Exposure to industry‑leading sales and marketing technologies (CRM, ZoomInfo).
Competitive compensation package with performance‑based incentives.
Opportunities to contribute ideas, shape outreach strategies, and influence how Smart Care engages with prospects.
A supportive environment that encourages learning, experimentation, and professional development.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

lead generationsales aptitudecustomer retentionlead managementsales cyclesSQL generationbuyer personascustomer pain pointsoutreach processessales pipeline stages

Soft Skills

results-orientedactive listeningtelephone communicationtime managementorganizationprioritizationwritten communicationverbal communicationself-motivatedteam-oriented