Smart Apartment Data

Product Onboarding Specialist – Training & Client Success

Smart Apartment Data

full-time

Posted on:

Location Type: Remote

Location: Mexico

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Salary

💰 $1,800 - $2,200 per month

About the role

  • Lead onboarding sessions and walkthroughs
  • Help clients understand how to use the product
  • Support users as they learn workflows

Requirements

  • 2+ years of experience in onboarding, implementation, or customer-facing product roles
  • Experience working directly with clients to help them adopt a tool, platform, or system
  • Strong ability to simplify complex workflows and explain them clearly
  • Comfortable guiding clients through structured sessions and discussions
  • English level: C1 or C2 (required)
  • Strong organizational and communication skills in a remote environment
  • **Bonus**
  • SaaS / CRM / tech tools exposure
  • Customer success experience
  • Ability to learn and explain software quickly
  • Experience in Customer Education, Enablement, or Implementation
  • Familiarity with CRM tools is a plus
  • Handled high-value or demanding customers
Benefits
  • 100% Remote, location independent
  • Compensation: $1,800 – $2,200 per month (based on relevant experience and qualifications)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
onboardingimplementationcustomer educationcustomer enablementcustomer success
Soft Skills
organizational skillscommunication skillsability to simplify complex workflowsguiding clientsremote work skills