Smart Apartment Data

Product Onboarding Specialist – Enterprise Software

Smart Apartment Data

full-time

Posted on:

Location Type: Remote

Location: Mexico

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Salary

💰 $1,800 - $2,200 per month

About the role

  • Guide new clients through the onboarding and implementation process
  • Walk customers through key workflows, features, and use cases
  • Help clients configure and navigate the platform effectively
  • Lead structured sessions to ensure successful product adoption
  • Identify gaps in understanding and proactively address them
  • Ensure each client reaches a point of independent product usage

Requirements

  • 2+ years of experience in onboarding, implementation, or customer-facing product roles
  • Experience working directly with clients to help them adopt a tool, platform, or system
  • Strong ability to simplify complex workflows and explain them clearly
  • Comfortable guiding clients through structured sessions and discussions
  • English level: C1 or C2 (required)
  • Strong organizational and communication skills in a remote environment
  • **Strong Candidates Typically Have**
  • Experience in:
  • - Product onboarding or implementation
  • - Customer Success or client-facing roles
  • - Process training or system adoption
  • Exposure to software platforms, CRM tools, or technical products
  • Experience working with U.S. or international clients
  • Ability to quickly learn new tools and guide others through them
Benefits
  • 100% Remote, location independent
  • Compensation: $1,800 – $2,200 per month (based on relevant experience and qualifications)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
onboardingimplementationproduct adoptionworkflow simplificationprocess trainingsystem adoption
Soft Skills
organizational skillscommunication skillsclient guidanceproblem-solvingproactive addressing of gaps