Solutions Engineer

Smarsh

Solutions Engineer working with Smarsh's compliance technology. Partnering with sales teams to facilitate technical understanding and close deals for regulated industries.

Posted 6/30/2026full-timeRemote • California, New York • 🇺🇸 United StatesJuniorMid-Level💰 $115,000 - $135,000 per yearWebsite

About the role

Key responsibilities & impact

Spend 50-70% of your time working on revenue generating deals, with the remaining time spent on supporting our internal projects, ongoing learning, and supporting cross-departmental initiatives as needed
Assist sales with discovery process to identify quantifiable problems our solutions can solve
Demonstrate/Workshop/Solution how our products/platform can help our prospects/customers achieve their desired business outcomes and realize value
Lead the scoping and execution of validation events where appropriate
Take the lead on the technical responses associated with an RFI/RFP/RFQ/Infosec etc.
Regularly update systems of record (salesforce, SharePoint etc.) with presales notes/collateral etc.
Contribute best practices and content/collateral to broader presales and sales teams
Present professional services and success management offerings as part of a comprehensive solution
Support cross-departmental projects like lead generation, event marketing, partner enablement, and sales enablement as needed
Travel as needed for internal/external meetings

Requirements

What you’ll need

Familiarity with or hands on experience using the Smarsh suite of products, OR 1-2 years of solution engineering experience
An ability to demonstrate our products in a way to sells the value of our solutions aligned to a client’s business objectives and pain points
Domain knowledge of the Compliance or IT space
Strong presentation skills to both executives and practitioners
Knowledge and ability to present/demonstrate business processes/workflows associated with compliance (capture/archive/surveillance) use-cases
Industry knowledge (Financial Services and/or FED SLED highly desired)
Solution Selling, Demo2Win, and MEDDIC/MEDDPICC experience
Strategic Thinking and a problem-solving mindset
Operates with a high degree of independence and accountability, taking initiative to address gaps in preparation, communication, follow-through, and sales partnership before escalating for support.
Recommended Traits: Curiosity, effective time management, strong collaborative spirit, detail oriented, work with a sense of urgency, strong work ethic and an empathetic attitude
Bachelor’s degree or equivalent educational experience
Experience in SaaS a plus

Benefits

Comp & perks

Incentive Pay based on % of Annual Recurring Revenue
Accelerators and Kickers for Incentive Pay based on quota achievement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Solution EngineeringBusiness Process DemonstrationRFI/RFP/RFQ ResponseValidation Event ExecutionSalesforce ProficiencyMEDDIC/MEDDPICC ExperienceDemo2Win Methodology

Soft Skills

Strategic ThinkingProblem-Solving MindsetEffective Time ManagementCollaborative SpiritEmpathetic Attitude