Salesforce Functional Architect

Smarsh

Salesforce Functional Architect at Smarsh designing architecture and automation across multiple Sales Cloud and Service Cloud initiatives. Collaborating closely with stakeholders for CRM transformation.

Posted 5/11/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $127,539 - $170,805 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own functional architecture across: Sales Cloud, Service Cloud, Revenue Cloud (CPQ & Billing), Experience Cloud (as applicable) Design scalable, multi-cloud Salesforce solutions aligned to enterprise architecture and lead global CRM transformation initiatives.
Serve as functional lead for Revenue, Finance, and Enterprise Applications.
Own CRM and Revenue Cloud roadmap and prioritization.
Oversee system integrators and managed service providers.
Mentor admins and business analysts.
Drive measurable business outcomes, not feature delivery.
Own Flow-first automation strategy: When to use Flow vs Apex vs configuration and How automation is structured, layered, and reused.
Establish and enforce automation patterns, naming conventions, and guardrails.
Prevent “Flow sprawl” and logic duplication.
Appropriate governance and usage of Salesforce AI tooling.
Own core data models across Sales, Accounts, Opportunities, Cases, Contracts, etc.
Ensure scalability, reporting integrity, and clean integrations.
Anticipate downstream impacts of schema changes.
Review and approve designs for complex initiatives.
Act as escalation point for architectural trade-offs.
Mentor admins and developers.
Automation is readable, testable, and explainable.
New team members can onboard without fear or overwhelm.
Major changes don’t introduce regressions.
Salesforce feels like a platform, not patchwork.

Requirements

What you’ll need

10+ years of hands-on Salesforce experience with progression into architecture-level ownership.
Deep expertise in Sales Cloud and/or Service Cloud data models and automation design.
Experience with Salesforce CPQ and Billing solutions.
Experience with Agentforce and / or Einstein.
Experience working with sales, revenue, finance, and product management stakeholders, preferably in a subscription (SaaS) environment.
Advanced proficiency in Flow (record-triggered, scheduled, subflows, orchestration) in high-complexity environments.
Proven experience designing scalable, layered automation architectures (modular, reusable, bulk-safe)
Strong data modeling skills with an understanding of long-term reporting and integration implications.
Experience preventing and resolving automation conflicts (recursion, order of execution, duplication)
Clear judgment on declarative vs Apex trade-offs; comfortable partnering with technical engineering leads.
Experience supporting large user bases and high-volume environments, with complex permission management requirements associated with scaled organizations.
Ability to translate ambiguous business processes into durable system behavior.
Experience establishing governance standards (naming conventions, documentation, release discipline)
Relevant Salesforce certification(s) and the ability to explain how those certifications will guide you to success in this role.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Smarsh Website LinkedIn All Job Openings 1001 - 5000 employees Founded 2001 💸 Finance 🏢 Enterprise ☁️ SaaS 💰 Private Equity Round on 2016-01 Finance
Enterprise
SaaS Smarsh is the global leader in communications data and intelligence, focusing on digital communications compliance and risk management in regulated industries. With over two decades of experience, Smarsh delivers AI-enabled solutions to unlock business insights from communications data at scale. Trusted by 95% of top financial firms and managing billions of messages monthly, Smarsh offers services like chat capture, email archiving, and digital risk surveillance. Their platforms are designed to meet the diverse and evolving needs of financial services, government, healthcare, and other industries, enhancing productivity and ensuring compliance with digital communication governance challenges. Salesforce Functional Architect 🔥 28 minutes ago 🇺🇸 United States – Remote 💵 $127.5k - $170.8k / year ⏰ Full Time 🟠 Senior 🔴 Lead 🤑 Sales 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Own functional architecture across: Sales Cloud, Service Cloud, Revenue Cloud (CPQ & Billing), Experience Cloud (as applicable) Design scalable, multi-cloud Salesforce solutions aligned to enterprise architecture and lead global CRM transformation initiatives.
Serve as functional lead for Revenue, Finance, and Enterprise Applications.
Own CRM and Revenue Cloud roadmap and prioritization.
Oversee system integrators and managed service providers.
Mentor admins and business analysts.
Drive measurable business outcomes, not feature delivery.
Own Flow-first automation strategy: When to use Flow vs Apex vs configuration and How automation is structured, layered, and reused.
Establish and enforce automation patterns, naming conventions, and guardrails.
Prevent “Flow sprawl” and logic duplication.
Appropriate governance and usage of Salesforce AI tooling.
Own core data models across Sales, Accounts, Opportunities, Cases, Contracts, etc.
Ensure scalability, reporting integrity, and clean integrations.
Anticipate downstream impacts of schema changes.
Review and approve designs for complex initiatives.
Act as escalation point for architectural trade-offs.
Mentor admins and developers.
Automation is readable, testable, and explainable.
New team members can onboard without fear or overwhelm.
Major changes don’t introduce regressions.
Salesforce feels like a platform, not patchwork. 🎯 Requirements
10+ years of hands-on Salesforce experience with progression into architecture-level ownership.
Deep expertise in Sales Cloud and/or Service Cloud data models and automation design.
Experience with Salesforce CPQ and Billing solutions.
Experience with Agentforce and / or Einstein.
Experience working with sales, revenue, finance, and product management stakeholders, preferably in a subscription (SaaS) environment.
Advanced proficiency in Flow (record-triggered, scheduled, subflows, orchestration) in high-complexity environments.
Proven experience designing scalable, layered automation architectures (modular, reusable, bulk-safe)
Strong data modeling skills with an understanding of long-term reporting and integration implications.
Experience preventing and resolving automation conflicts (recursion, order of execution, duplication)
Clear judgment on declarative vs Apex trade-offs; comfortable partnering with technical engineering leads.
Experience supporting large user bases and high-volume environments, with complex permission management requirements associated with scaled organizations.
Ability to translate ambiguous business processes into durable system behavior.
Experience establishing governance standards (naming conventions, documentation, release discipline)
Relevant Salesforce certification(s) and the ability to explain how those certifications will guide you to success in this role. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Regional Vice President of Sales – Healthcare 🔥 59 minutes ago Zscaler 5001 - 10000 🔒 Cybersecurity ☁️ SaaS 🏢 Enterprise Website LinkedIn All Job Openings RVP Sales leading Healthcare sales team at Zscaler. Coaching team members to maximize sales performance and excellence. 🇺🇸 United States – Remote 💵 $178.5k - $255k / year 💰 Secondary Market on 2017-11 ⏰ Full Time 🔴 Lead 🤑 Sales 🦅 H1B Visa Sponsor Pre-Sales, Banking Connectivity Specialist 🔥 1 hour ago Agicap 501 - 1000 💸 Finance 💳 Fintech ☁️ SaaS Website LinkedIn All Job Openings Pre-Sales & Banking Connectivity Specialist leveraging treasury knowledge to enhance sales and customer success in financial software for mid-market companies. 🇺🇸 United States – Remote 💵 $150k - $200k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🤑 Sales Director, Sales – Flex Pay 🔥 1 hour ago Upgrade, Inc. 1001 - 5000 📋 Compliance ☁️ SaaS Website LinkedIn All Job Openings Director of Sales responsible for driving revenue growth and expanding partnerships within Flex Pay BNPL retail. Seeking experienced leader to increase Flex Pay merchant acquisition. 🇺🇸 United States – Remote ⏰ Full Time 🔴 Lead 🤑 Sales Sales Manager – Manufacturing, Production 🔥 4 hours ago Keller Executive Search International 11 - 50 🎯 Recruiter 👥 HR Tech Website LinkedIn All Job Openings Sales Manager driving sales operations and client relationships for a manufacturing company. Leading a high-performance sales team to exceed revenue targets and successfully expand market share. 🇺🇸 United States – Remote 💵 $72k - $96k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🤑 Sales Regional Sales Manager 🔥 5 hours ago AUDIX 11 - 50 🔧 Hardware 🤝 B2B Website LinkedIn All Job Openings Sales Regional Sales Manager for Videndum in Shelton, CT. Drive sales in broadcast and media production with a focus on B2B customers. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🤑 Sales View More Sales Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Salesforce architectureSales CloudService CloudRevenue CloudSalesforce CPQSalesforce BillingFlow automationdata modelingautomation designintegration management

Soft Skills

mentoringleadershipjudgmentcommunicationproblem-solvingcollaborationgovernanceorganizational skillsadaptabilitystakeholder management

Certifications

Salesforce Certified ArchitectSalesforce Certified AdministratorSalesforce Certified DeveloperSalesforce CPQ SpecialistSalesforce Billing SpecialistSalesforce Certified Advanced AdministratorSalesforce Certified Platform App BuilderSalesforce Certified Data ArchitectSalesforce Certified Application ArchitectSalesforce Certified Integration Architect