Smarsh

Principal Technical Product Manager – Platform

Smarsh

full-time

Posted on:

Location Type: Hybrid

Location: Atlanta • 🇺🇸 United States

Visit company website
AI Apply
Apply

Job Level

Lead

Tech Stack

AWSCassandraCloudDynamoDBMongoDBMySQLNoSQLPostgresRedis

About the role

  • Own the Vision and Strategy: Define and deliver on a multi-year vision for our portfolio of workload assets. You will develop a clear product strategy and roadmap that aligns with the broader goals of the engineering organization.
  • Be the Voice of the Developer: Act as the primary liaison between the Platform team and our internal developer community. Conduct interviews, run surveys, gather feedback, and deeply understand their workflows, challenges, and needs.
  • Drive the Roadmap: Translate complex technical requirements and user needs into a prioritized backlog of clear user stories, epics, and product specifications. You will work within an agile environment to ensure a steady flow of value to our customers.
  • Serve as a Product Evangelist: Champion the platform's vision and services across the organization. Drive adoption and enablement by working with developers to create clear documentation, best practices, and training materials.
  • Manage the Asset Lifecycle: Oversee the entire lifecycle of our workload assets—from evaluating new technologies and market trends to managing versions and planning the graceful deprecation of legacy systems.
  • Analyze and Measure: Define and analyze metrics that measure the success of your products, including developer satisfaction, reliability, performance, and total cost of ownership. Use this data to inform your product strategy.
  • Lead Through Influence: Collaborate closely with key stakeholders in security, compliance, finance, and application development to ensure our workload assets are secure, cost-effective, and aligned with business goals.

Requirements

  • 5+ years of experience in product management, with a proven track record of building and delivering products for developers (e.g., APIs, infrastructure, platform services).
  • A strong technical background with hands-on experience in software engineering, SRE, or infrastructure/cloud architecture. You are comfortable leading technical discussions on topics like system design, APIs, and database architecture.
  • Deep knowledge of the public cloud ecosystem, particularly AWS. You should have a firm grasp of services like RDS, S3, DynamoDB, Kinesis, IAM, and the trade-offs between them.
  • Broad experience with a variety of datastore technologies, including relational (e.g., PostgreSQL, MySQL), NoSQL (e.g., MongoDB, Cassandra), and in-memory stores (e.g., Redis, Memcached).
  • Excellent communication skills, with the ability to articulate a compelling vision and articulate complex technical concepts to both technical and non-technical audiences.
  • A deep understanding of the competitive landscape, both internal (existing solutions) and external (cloud provider offerings, open-source technologies), to make build-vs-buy decisions.
  • A customer-obsessed mindset and a genuine passion for making developers' lives easier.
Benefits
  • We value our people and offer a competitive salary along with company bonus
  • Strong maternity and paternity scheme
  • A workplace pension scheme
  • Take what you need holiday package
  • Private medical insurance
  • Dental plan
  • Group life assurance
  • Group income protection
  • Employee assistance programme
  • A monthly wellness allowance
  • Adoption assistance
  • Stock options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementsoftware engineeringsite reliability engineeringinfrastructure architecturecloud architecturesystem designAPI developmentdatabase architecturedatastore technologiesmetrics analysis
Soft skills
communicationcollaborationinfluencecustomer obsessionvision articulationtechnical concept explanationfeedback gatheringdocumentation creationtraining material developmentstakeholder management