Senior Technical Service Engineer – Charging Solutions

Smappee

Lead Technical Service Engineer driving Smappee’s EV charging infrastructure projects in the Netherlands. Acting as technical expert and supporting complex installations and troubleshooting.

Posted 5/28/2026full-timeNaarden • 🇳🇱 NetherlandsSeniorWebsite

About the role

Key responsibilities & impact

Act as the sole technical expert for DC and AC charging infrastructure projects in the Netherlands.
Support commissioning, troubleshooting, and technical interventions for complex charging installations.
Diagnose and resolve issues related to charging hardware (AC and DC), connectivity, backend communication, and energy systems.
Coordinate technical escalations with HQ Engineering and Product teams.
Support installers and service partners during complex technical cases and interventions.
Drive root-cause analysis and contribute to structural improvements in service quality and operational processes.
Support warranty handling, spare parts coordination, technical training, and knowledge sharing.
Deliver technical training to partners and installers.

Requirements

What you’ll need

You have at least 3 years of hands-on experience with DC and AC charging infrastructure.
You have a strong technical background in electrical engineering, EV charging, energy systems, industrial automation, or power electronics.
You have experience with commissioning, field service, or technical operations within EV charging or energy infrastructure.
You are comfortable troubleshooting both hardware and software related issues independently.
Knowledge of Dutch installation standards and regulations, including NEN1010, is a strong plus.
You are capable to communicate clearly with installers, technical partners, and enterprise customers and work in a structured and autonomous way.
You are fluent in Dutch with a solid working knowledge of English.
You are willing to travel regularly within the Netherlands.

Benefits

Comp & perks

A flexible working setup with access to our satellite office in Naarden, where you can connect with our Dutch colleagues, collaborate locally, and collect technical materials or spare parts when needed.
Personal growth with multiple career and personal development opportunities in an organization that is constantly evolving.
A chance to participate in team activities and companywide events.
Remuneration according to experience and market standards.
A job where you can truly contribute to a better planet.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

DC charging infrastructureAC charging infrastructureelectrical engineeringEV chargingenergy systemsindustrial automationpower electronicscommissioningtroubleshootingtechnical operations

Soft Skills

communicationstructured workautonomous workproblem-solvingtechnical trainingknowledge sharingcoordinationroot-cause analysissupportcollaboration