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Smallpdf

RevOps Specialist

Smallpdf

RevOps Specialist at Pdftools improving systems, data, and processes for B2B SaaS operations. Implementing automation and ensuring data integrity while collaborating with Sales and Customer Success teams.

Posted 4/14/2026full-timeRemote • 🇨🇭 SwitzerlandJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Own day-to-day HubSpot configuration: properties, pipelines, lifecycle stages, views, and data hygiene
  • Build and maintain workflows, sequences, and deal automation logic
  • Manage user permissions, onboarding new reps, and HubSpot training
  • Design and implement cross-tool automations using HubSpot Workflows, Zapier, n8n, and AI-powered tools
  • Document processes and maintain an up-to-date automation inventory
  • Identify and eliminate manual work across Sales and Customer Success teams
  • Extract, model, and analyze CRM and product data to support business decisions
  • Build and maintain dashboards and reports for pipeline, revenue, and funnel metrics
  • Ensure data integrity across the full customer lifecycle — from lead to renewal
  • Track and report on sales targets, quota attainment, and rep-level KPIs
  • Support commission and incentive plan calculations (SPIFs, quarterly targets)
  • Serve as the go-to expert on sales processes and CRM best practices
  • Partner with Sales and Customer Success to translate business needs into system logic

Requirements

What you’ll need
  • 2+ years in a RevOps, SalesOps or similar operational role in a B2B SaaS company
  • Hands-on HubSpot experience — you've built workflows, custom properties, and reports yourself
  • Proficiency with at least one automation tool (Zapier, n8n, Make, or equivalent)
  • Strong data skills: comfortable with Excel/Sheets, and ideally with BI tools (Looker, Metabase, etc.)
  • Solid understanding of SaaS metrics: ARR, churn, NRR, pipeline velocity, conversion rates
  • Familiarity with the full B2B revenue funnel: SDR → AE → CSM → Renewal
  • Detail-oriented and structured — you catch what others miss
  • Autonomous and proactive — you flag problems before being asked
  • Clear communicator — able to translate technical logic for non-technical stakeholders
  • Comfortable managing competing priorities in a fast-moving scale-up environment.

Benefits

Comp & perks
  • 30 vacation days—yep, you read that right—that you can take whenever you need them.
  • 16 weeks parental leave—100% of your salary—for all new parents.
  • Possibility of a Phantom stock option plan - PSOP (Conditions apply).
  • A well-being budget of up to 2,000 CHF every year that can be used for training and development (plus days off for courses or training) and for physical and mental well-being purposes.
  • Internal knowledge sharing & external coaching to further develop your professional and social skills.
  • Hack days to challenge you and your team, plus build amazing things.
  • Enjoy the flexibility a remote work environment with the option to meet in one of our offices occasionally to work together and strengthen the team bond.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
HubSpot configurationworkflowsdata hygienedeal automationCRM data analysisdashboard creationsales metrics trackingcommission calculationsExcelBI tools
Soft Skills
detail-orientedautonomousproactiveclear communicatorstructuredproblem-solvingtime managementcollaborationadaptabilitystakeholder management