Smallpdf

Head of Sales, German

Smallpdf

full-time

Posted on:

Location Type: Remote

Location: Switzerland

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Job Level

Lead

Tech Stack

Go

About the role

  • Build and maintain relationships with resellers and integrators.
  • Collaborate with other departments to analyze market signals and influence company decisions on pricing, positioning, and go-to-market (GTM) strategies.
  • Use customer and market data to optimize GTM strategy, including resource allocation and geographic focus.
  • Lead and continuously improve the end-to-end sales process, including automation, material creation, and team development.
  • Coordinate the entire customer experience within Sales in close collaboration with Growth, Product, and Tech teams.
  • Lead the Customer Success team, identifying upsell opportunities and additional use cases beyond contract renewals.
  • Plan and allocate resources for upselling and renewal priorities based on data analysis.
  • Measure and optimize sales processes daily based on customer and team feedback.
  • Manage the entire sales pipeline, testing and implementing new sales tactics to drive growth.
  • Work closely with key stakeholders within customer organizations to deliver tailored enterprise solutions.
  • Maintain deep product knowledge to act as a trusted advisor for customers.
  • Represent the company at industry events to build a network of partners and potential customers.
  • Coach and mentor the team with hands-on support and weekly guidance.

Requirements

  • 8+ years of sales experience, including at least 3+ years in a leadership role (ideally in SaaS or technology).
  • Proven experience in enterprise sales, with a diverse customer base — from developers to government organizations.
  • Successful track record of developing and executing sales strategies and scaling sales operations.
  • Experience leading Customer Success or sales teams, with a focus on upselling, retention, and excellent customer experience.
  • Strong product knowledge and the ability to act as a competent product representative to customers.
  • Ability to collaborate cross-functionally to share valuable market insights.
  • Proactive, data-driven decision-making and continuous optimization of sales performance.
Benefits
  • Influence how over 1,000 B2B customers work worldwide — every month.
  • Flexible hybrid work model — with regular team meetings to strengthen team spirit.
  • 30 days of vacation — yes, you read that right!
  • Dogs welcome! — Our offices are pet-friendly.
  • Sabbatical options after 2 years with the company.
  • CHF 2,000 annual training budget, including additional time off for courses or trainings.
  • Internal knowledge sharing & external coaching to further develop your professional and soft skills.
  • Opportunity to participate in the Phantom Stock Option Plan (PSOP) (terms apply).
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales strategy developmentsales operations scalingcustomer success managementdata analysisupsellingrenewal managementsales pipeline managementautomationmaterial creation
Soft Skills
relationship buildingcollaborationleadershipcoachingmentoringproactive decision-makingcommunicationteam developmentcustomer experience focus