Medium Voltage Engineer
SMA America
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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Salary
💰 $40 - $45 per hour
About the role
- The Medium Voltage Engineer is responsible for performing warranty repairs, technical support, and testing of internal SMA Medium Voltage products.
- This role supports customers through field work, remote troubleshooting, and collaboration with internal service, quality, and supplier teams while ensuring safe and compliant operation of medium and high voltage equipment.
- Safely commission, troubleshoot, repair, and analyze medium voltage transformers and components in the field, via email, telephone, and on site visits
- Develop detailed knowledge of SMA medium voltage transformer products and associated SMA or third party accessories sold by SMA
- Maintain accurate inventory counts of spare parts provided by SMA
- Regularly work with high voltage DC, three phase power, high AC voltage, and related SMA product software and firmware
- Collaborate cross functionally with the Global Service Organization, Quality, and Suppliers to provide customers with Root Cause Analysis of failures
- Maintain clear and timely communication with customers regarding RCA status and resolution progress
- Maintain a high level of customer satisfaction while striving to reduce field service costs
- Perform maintenance activities in accordance with SMA product maintenance manuals on assigned customer sites
- Support customer contractual obligations related to service and maintenance
- Work weekends and or nights as required based on customer site requirements
- Perform other duties as required or assigned
Requirements
- Bachelor’s degree in a technical field preferred, or equivalent relevant experience
- Basic Medium Voltage Diagnosis Testing Certification from an accredited facility preferred
- Minimum of five years of field experience working on medium voltage systems or components as an electrician, journeyman, or engineer
- Minimum of three years of experience in electrical, electronic, or network communications
- Minimum of three years of experience working directly with medium voltage equipment
- Prior experience performing cold weld patch repairs and field transformer repairs
- Experience with pad mounted transformers, medium voltage terminations, and switchgear operation preferred
- Prior experience in the solar energy industry strongly preferred
- Knowledge of solar and or alternative energy markets preferred
- Knowledge of the National Electric Code preferred
- Proficiency in English, both written and verbal, required
- German and or Spanish language skills a plus
- Proficiency with Microsoft Office Suite including Word, PowerPoint, and Excel strongly preferred
- Strong analytical and problem solving skills
- Ability to safely work with medium and high voltage electricity
- Ability and willingness to travel extensively within the United States and occasionally internationally
Benefits
- Comprehensive benefits including health, dental, and vision coverage
- 401(k) plan with company match
- Paid time off and company holidays
- Opportunities for technical training and professional development
- Collaborative, safety focused, and technically driven work environment
- Opportunity to work with a global organization supporting critical energy infrastructure
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medium voltage diagnosis testingmedium voltage systemselectrical systemselectronic systemsnetwork communicationscold weld patch repairsfield transformer repairspad mounted transformersmedium voltage terminationsswitchgear operation
Soft Skills
analytical skillsproblem solving skillscommunication skillscustomer satisfaction focuscollaborationwillingness to traveltime management
Certifications
Bachelor’s degree in a technical fieldMedium Voltage Diagnosis Testing Certification