Associate Sales Representative
Applied Medical Technology, Inc. (AMT)
Senior Systems Engineer
SMA America
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $82,000 - $108,000 per year
Job Level
Senior
Tech Stack
TCP/IP
About the role
- Provides technical expertise for SMA’s Large Scale products: Central Inverters, Medium Voltage Equipment, Communication & Control, Converters and Rectifiers.
- Requires familiarization with major third-party equipment found in a PV, Battery, or Power to Gas power plant, such as Batteries, PV Panels, Battery Management Systems, Plant Controllers, Substation equipment and electroliers.
- Provides engineering support for complex issues, to the Large-Scale technical support teams, field service and serve as primary customer interface when required.
- Provides advanced electrical theory to technical escalations/ investigations from the Regional Competency Center and Field Service teams, and coaches those teams to elevate their technical capabilities and skills.
- Represents the Service Department as technical expert during cross function collaborations with Headquarters to perform root cause analysis, optimization of product design, and performance and serviceability of SMA products.
- Troubleshoots complex system failures in the field and provides extensive analysis/ interpretation of the failure as well as recommend solution options.
- Develops and maintains a well-structured database to facilitate efficient and effective dissemination of technical information, work instructions, and processes to the department and to customers.
- Other duties as may be required or assigned.
Requirements
- A bachelor's degree in engineering is required. A master’s degree in electrical engineering is strongly preferred.
- Advanced knowledge of engineering and mathematical concepts is required.
- Strong verbal and written communication skills are required.
- Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) is required
- At least 5 years of experience in a Technical or Engineering role or equivalent are required
- 5 Years Experience in at least two of the following fields PV systems, Battery Storage systems, Plant communications/ controllers, Medium Voltage products and /or Power to Gas Solutions
- Experience in the renewable industry, solar installation, system design, and/or inspection is preferred
- Ability to work nonstandard business hours occasionally to support customer service contracts.
- A knowledge of SCADA systems, including Programmable Logic Controllers (PLCs) and Programmable Automation Controllers (PACs) is preferred.
- Advanced skills related to configuring, managing, and supporting communication protocols (Modbus, DNP, OPC, ICCP, TCP/IP, TCP/UDP) are preferred.
- Advanced knowledge of SMA's Large Scale product line is strongly preferred.
- Advanced knowledge of power plant measurement devices and techniques is strongly preferred.
- Attention to detail at a high level of accuracy and ability to analyze and solve problems effectively.
- Proficiency in the English language, both written and verbal, is required. German and/or Spanish language skills are a plus.
