SMA America

Technical Training Specialist

SMA America

full-time

Posted on:

Location Type: Hybrid

Location: Rocklin • California • 🇺🇸 United States

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Salary

💰 $82,000 - $108,000 per year

Job Level

JuniorMid-Level

About the role

  • Collaborates with department manager to develop new training materials as needed to best serve customer needs and changes in product lines.
  • Serves as the principal trainer during training events, with support from other departments as needed.
  • Assists with scheduling of all company-sponsored training events, including in-house, regional, customer site, and special training events.
  • Distributes and collects customer feedback surveys, and utilizes feedback to suggest improvements to future training materials and events.
  • Reviews company policies regarding training events and makes recommendations to management team when new policies, or changes to existing policies are needed.
  • Examines existing training modalities and assists in the development of new modalities that could improve the effectiveness of the training function.
  • Other duties as may be required or assigned.

Requirements

  • Education: A bachelor’s degree in relevant area (electrical engineering, business, or education) is required or combination of relevant education and experience.
  • At least 2 years of experience in a training role is required.
  • Experience in electronics or a related technical field is preferred.
  • This position requires some (10-20%) overnight travel
Benefits
  • Comprehensive benefits including health, dental and vision coverage (including $0 premium options)
  • Dedicated Hybrid Schedule: In-Office Tuesday and Thursdays; remote on Monday, Wednesday, and Fridays
  • 401(k) plan with company match
  • Opportunities for professional development and training
  • Inclusive, collaborative, and innovative work environment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
training materials developmentcustomer feedback analysistraining event schedulingtraining modalities developmentpolicy review and recommendation
Soft skills
collaborationcommunicationorganizational skillsadaptability
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