Sleeper

Curator

• Posting 5-7 TikTok videos a week to your Sleeper Tik Tok Account
• Create, grow, and manage an organic TikTok account for the community you manage within Sleeper
• Consistently keep up with current trends/memes/popular audio on TikTok
• Maintain a safe and respectful community atmosphere within the Sleeper app
• Posting on a daily basis and creating unique and engaging content within your respective team channel.
• Posting your video content within the Sleeper Team Channel of your NFL franchise

TikTok NFL Team Curator

Operations

• Protect the integrity of our games and user community by monitoring and analyzing suspicious player activity for potential fraud, taking immediate action to mitigate losses when necessary.
• Review user wallet transactions (deposits and withdrawals), as well as relevant play activity for potential fraud on a daily basis to ensure user accounts (profiles and balances) are appropriately maintained.
• Utilize various tools, systems, and reports to detect and uncover fraud trends, as well as to measure, track, and communicate with management.
• Stay current with fraud and user behavior trends, identifying new methods for detection and prevention in order to share insights across departments and implement recommendations.
• Support management and internal teams on ad hoc requests and fraud reviews as needed.
• Work collaboratively with other departments to develop and optimize fraud-related processes, as well as related policies and best practices.
• Ensure compliance with anti-money laundering, including Know Your Customer (”KYC”) and gaming regulations, as well as the integrity of our games and contests by monitoring activities that may violate our terms of service.
• Partner with the Customer Support team to develop and implement protocol and training for reviewing and resolving support issues pertaining to identity verification, document authentication, user deposits / withdrawals, chargebacks, suspicious user behavior, and investigations.
• Work in cross-functional teams to design and manage scalable fraud prevention / risk mitigation systems, as well as back-office processing systems around payment operations and support.

TikTok NFL Team Curator

Fraud Operations Analyst Intern