Compliance Specialist

SleepDoctor

Compliance Specialist at Sleep Doctor focusing on DME compliance and patient support through data monitoring and outreach. Responsible for maintaining compliance logs and collaborating with internal teams.

Posted 4/13/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $25 - $32 per hourWebsite

Tech Stack

Tools & technologies

React

About the role

Key responsibilities & impact

Adherence Monitoring: Monitor patient equipment usage data (e.g., CPAP/BiPAP downloads) to verify that patients are meeting compliance milestones.
Proactive Clinical Outreach: Identify patients struggling with adherence. Initiate empathetic, timely outreach to troubleshoot issues, provide encouragement, and ensure patients are sleeping better through consistent therapy.
Interdepartmental Liaison: Work closely with the billing and intake departments to resolve "held" claims caused by missing or non-compliant documentation.
Patient Outreach: Contact patients and physician offices to obtain necessary clinical updates or to discuss equipment non-compliance issues.
Reporting: Maintain detailed compliance logs and prepare monthly reports for leadership regarding audit findings and adherence rates.

Requirements

What you’ll need

Minimum of 2–3 years in a DME environment or healthcare compliance role.
Proficiency in DME software platforms (e.g., Brightree, NikoHealth) and remote monitoring tools (e.g., AirView, React Health Connect).
Exceptional interpersonal skills with the ability to provide "concierge-style" support to patients who may be frustrated with their equipment.
An eagle eye for spotting inconsistencies in medical records that could lead to claim denials.
Certified Healthcare Compliance (CHC) or similar certification.
Practical knowledge of PAP therapy, including mask selection, fitting, and troubleshooting to support patient adherence.
Respiratory Therapist (RT) or Sleep Tech background is a significant plus but not required.

Benefits

Comp & perks

🌐 Worldwide Post a Job Affiliates ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs Account SleepDoctor Website LinkedIn All Job Openings 1 - 10 employees ⚕️ Healthcare Insurance ☁️ SaaS 🧘 Wellness Healthcare Insurance
SaaS
Wellness SleepDoctor is a company that specializes in providing comprehensive solutions for sleep-related health issues, both online and at home. They offer diagnostic services for sleep disorders such as sleep apnea and insomnia, providing tailored treatment plans based on scientific research and expert guidance. SleepDoctor also develops specialized software for sleep specialists and other healthcare professionals to integrate into their practices. They are committed to data security and compliance, ensuring the privacy of patient information is maintained. With a team of recognized experts in the sleep medicine field, SleepDoctor aims to promote better sleep health across diverse patient demographics. Compliance Specialist Job not on LinkedIn 🔥 21 minutes ago 🇺🇸 United States – Remote 💵 $25 - $32 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 🚔 Compliance Apply Now Find Hiring Managers Customize resume for this job ☆ Save ☑️ Mark as applied ❌ Hide Report problem 📋 Description
Adherence Monitoring: Monitor patient equipment usage data (e.g., CPAP/BiPAP downloads) to verify that patients are meeting compliance milestones.
Proactive Clinical Outreach: Identify patients struggling with adherence. Initiate empathetic, timely outreach to troubleshoot issues, provide encouragement, and ensure patients are sleeping better through consistent therapy.
Interdepartmental Liaison: Work closely with the billing and intake departments to resolve "held" claims caused by missing or non-compliant documentation.
Patient Outreach: Contact patients and physician offices to obtain necessary clinical updates or to discuss equipment non-compliance issues.
Reporting: Maintain detailed compliance logs and prepare monthly reports for leadership regarding audit findings and adherence rates. 🎯 Requirements
Minimum of 2–3 years in a DME environment or healthcare compliance role.
Proficiency in DME software platforms (e.g., Brightree, NikoHealth) and remote monitoring tools (e.g., AirView, React Health Connect).
Exceptional interpersonal skills with the ability to provide "concierge-style" support to patients who may be frustrated with their equipment.
An eagle eye for spotting inconsistencies in medical records that could lead to claim denials.
Certified Healthcare Compliance (CHC) or similar certification.
Practical knowledge of PAP therapy, including mask selection, fitting, and troubleshooting to support patient adherence.
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Hard Skills & Tools

DME software proficiencyremote monitoring toolsPAP therapy knowledgemask selectionfittingtroubleshootingcompliance monitoringdata reportingaudit findings analysispatient equipment usage analysis

Soft Skills

interpersonal skillsempathetic communicationproblem-solvingattention to detailconcierge-style supporttimely outreachencouragementcollaborationpatient advocacyconflict resolution

Certifications

Certified Healthcare Compliance (CHC)Respiratory Therapist (RT)Sleep Tech certification