Product Operations Coordinator

Sleep Country

Product Operations Coordinator managing sleep-product data, vendor coordination, and launches at Silk & Snow. Maintaining accurate SKUs, product records, audits, and compliance across retail and eCommerce operations.

Posted 8/5/2026full-timeToronto • 🇨🇦 CanadaJunior💰 CA$45,000 - CA$60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product management and development, with a strong focus on coordinating product launches, maintaining accurate product information, and managing vendor relationships. Proficient in data analysis and communication to support product improvements and compliance.

Highest-signal resume keywords

Product ManagementVendor CoordinationData AnalysisAttention to DetailCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product DevelopmentSKU ManagementProduct SpecificationsQuality ControlData Tracking

Soft Skills

Attention to DetailProactiveTeam PlayerResourcefulTime Management

Tools & Technologies

ExcelGoogle SheetsShopify

Industry Keywords

Consumer ProductsECommerceRetailHome GoodsFurniture

About the role

Key responsibilities & impact

Report to the Manager, Product
Liaise between vendors and collaborative internal teams to ensure product information is accurate, tracked, and updated efficiently
Support product launches by coordinating sampling, channel setup, launch, and post-launch updates with the Product Team
Coordinate SKU information, dimensions, weights, materials, packaging, and other required product details with external vendors before launch
Track post-launch product changes, including packaging updates, specification changes, variant additions, and product page updates
Maintain accurate product information in internal trackers, product databases, and shared documents
Support SKU creation and updates, product attributes, variant details, product specifications, and packaging information
Perform quarterly audits of the product source of truth and communicate with vendors to collect missing or updated details
Onboard new vendors and document business information for Finance, Supply Chain, and Product teams
Review and organize product performance data, returns, and warranty claims to support product improvements and vendor credit chargebacks
Monitor vendor and product testing and audit reports
Coordinate third-party quality control inspections and factory audits with the Product team to ensure compliance

Requirements

What you’ll need

1–3 years of experience in product management, product development, sourcing, merchandising, or a related discipline
Bachelor’s degree in Business or a related field
Previous Shopify experience is considered an asset
Experience with consumer products, including furniture, home goods, and bedding, in a retail and/or eCommerce environment is an asset
Proficiency in Excel and/or Google Sheets
Strong attention to detail and accuracy
Strong written and verbal communication skills
Ability to manage multiple timelines, tasks, and stakeholders simultaneously
Resourceful, proactive, and a team player

Benefits

Comp & perks

Diversity and inclusivity prioritized in company culture
Growth opportunities with emphasis on hiring from within
Streamlined training process with guidance and support during and after training
Access to a learning platform with free expert-taught courses for personal and professional development
Competitive benefits package including medical, dental, and vision
Employee discount on all products
Free mattress and bedding set upon completion of the probationary period
Supportive environment fostering work-life balance
Potential opportunities for growth and advancement