Bilingual Intake Specialist

Slash Staffing

Bilingual Intake Specialist supporting home healthcare services enrollment. Educating members and families on home care requirements and coordinating communication between healthcare providers.

Posted 6/13/2026full-timeRemote • 🇵🇭 PhilippinesJuniorWebsite

About the role

Key responsibilities & impact

Process and manage member referrals received from the Marketing Department
Educate prospective members and families on home care service requirements
Coordinate assessments and assist with the enrollment process
Maintain ongoing communication with members and families throughout enrollment
Serve as a liaison between members, nursing facilities, physician offices, hospitals, and insurance companies
Follow up on required documentation and enrollment requirements
Update daily reports and maintain accurate records in the system
Ensure all member information is accurately documented and maintained

Requirements

What you’ll need

At least 1 year of experience as an Intake Specialist, Home Care Intake Coordinator, or Long-Term Care Liaison
Fluent in English and Spanish
Strong customer service and communication skills
Compassionate, professional, and solution-oriented
Strong follow-up and organizational skills
Detail-oriented with accurate documentation abilities
Ability to manage multiple referrals and enrollment cases simultaneously
Comfortable communicating with members, families, healthcare providers, and insurance companies

Benefits

Comp & perks

Health Care 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

customer servicecommunicationcompassionateprofessionalsolution-orientedfollow-uporganizationaldetail-orienteddocumentationmultitasking