Slash Staffing

Service Team Member – Insurance

Slash Staffing

full-time

Posted on:

Location Type: Remote

Location: South Africa

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About the role

  • Review requests from clients, banks, and landlords
  • Prepare and issue insurance certificates and related documents
  • Assist with processing endorsement requests
  • Support policy binding activities during 5:00 PM – 8:00 PM EST
  • Ensure service delivery is accurate, timely, and compliant
  • Maintain professional communication with internal teams and external stakeholders
  • Issue Certificates of Insurance (COIs) accurately based on policy details and client requirements

Requirements

  • Hands-on experience in insurance servicing (COIs, endorsements, policy changes) required
  • Experience working within an Agency Management System (AMS) such as Applied Epic, AMS360, or similar
  • Strong attention to detail and accuracy
  • Excellent organizational and time management skills
  • Ability to handle multiple requests in a fast-paced environment
  • Proficient in written and verbal English communication
  • Dependable and service-oriented
Benefits
  • Weekly pay
  • Set schedule
  • On job training for proprietary processes and systems
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
insurance servicingCertificates of Insurance (COIs)endorsementspolicy changes
Soft Skills
attention to detailorganizational skillstime managementcommunicationdependabilityservice-oriented