Skyward

Content Writer

• **Write to win.** Author clear, compliant, and compelling proposals (RFPs, RFQs, RFIs, Sources Sought) for a range of federal agencies (with a sweet spot in DoD and DHS).
• **Team up.** Collaborate with capture managers, BD pros, solution architects, and SMEs to weave together win themes, discriminators, and evidence-backed stories that resonate.
• **Bring the narrative**. Craft pricing narratives, management approaches, technical solutions, past performance, and executive summaries that don’t just check boxes – they tell a persuasive story.
• **Work smarter with AI.** Use tools like Grok, Claude, VisibleThread, Grammarly Pro, and Skyward’s custom AI stack to speed up content creation, while keeping that authentic human touch.
• **Keep it Shipley**. Build compliance matrices, run Pink/Red/Gold reviews like a pro, and enforce best practices throughout the proposal lifecycle.
• **Stay sharp**. Monitor FAR, DFARS, HSAR, and all the other acronyms that matter. Track compliance with Section 508, CMMC, TAA, and more.

Proposal Writer

Backend Engineer

• Be on a team supporting the Centers for Medicare and Medicaid Services (CMS) endeavor to modernize enterprise systems’ access, reducing manual effort, improving data accuracy, and enhancing transparency for stakeholders. Oh, and utilizing cutting-edge NLP and LLM techniques.
• Stay up to date with technology and customer experience best practices, to include artificial intelligence (AI), chatbots, and customer feedback tools.
• Write effective, scalable code.
• Work extremely closely with human centered design experts to implement solutions that are intuitive, responsive, and personalized to each customer’s needs.
• Develop back-end components to improve responsiveness and overall performance.
• Investigate and debug test failures throughout, updating tests or reporting bugs as necessary and provide test coverage analysis based on automation results.
• Collaborate with various departments such as customer support, marketing, and product development to identify and address customer pain points, optimize customer journeys, and create a seamless experience across all touchpoints.

Software Engineer – Back-End Focus

DevOps Engineer

• Be part of a team supporting the development of an AI/ML platform that will leverage generative AI to relieve user burden across the Centers for Medicare and Medicaid Services (CMS)
• Create and maintain an enterprise application configuration management process and plan and ensure all deployments follow the same strategy
• Develop and maintain software configuration plans to support configuration identification, control, reporting, and delivery of both on prem and cloud based developed software
• Build automated deployment pipelines, define quality gates and thresholds, monitor customer feedback, track results of test automation suites, and collaborate with delivery teams
• Provide continuous support of AWS VPC infrastructures and EC2 management and implementation strategies and mentor the delivery team on best practices
• Partner with senior DevOps Engineers and delivery team in leading technical efforts on cloud infrastructure support, the DevOps approach, code quality analysis, and CI/CD implementation

QA Automation Engineer

• Be part of a team supporting the development of an AI/ML platform that will leverage generative AI to relieve user burden across the Centers for Medicare and Medicaid Services (CMS)
• Design and maintain robust, scalable automated test frameworks for web apps, APIs, and AI-driven features
• Develop automated pipelines for model validation, bias detection, and drift monitoring in ML-based systems
• Define and execute test plans that include functional, regression, performance, and AI-specific testing strategies
• Partner with AI/ML engineers to create test datasets and simulate real-world user behavior and edge cases
• Implement CI/CD-integrated quality gates to ensure AI releases meet defined reliability and fairness metrics
• Mentor junior engineers and help establish best practices in intelligent automation and AI testing
• Advocate for ethical AI standards and contribute to cross-functional discussions about responsible AI