Skyward

IT Support

• Support the Department of Transportation (DOT) Office of the Chief Technology Officer where you’ll ensure they are using the most cost-effective and efficient technology to meet current and future information needs.
• Ensure the alignment of IT investments with the office’s strategic goals and objectives.
• Create, update, and maintain a modernization plan for existing IT systems that includes scope, an implementation strategy, schedule, results-oriented goals, and measures.
• Conduct analyses of previously implemented systems, ensuring each system is meeting customer and business needs, and identify areas for innovation.

IT Project Manager

Full-stack Engineer

• Build things that matter. Write effective, scalable code supporting CMS as it merges systems into one AI-driven platform - reducing manual effort, improving data accuracy, and bringing cutting-edge NLP and LLM techniques to public services.
• Automate all the toil. Own CI/CD pipelines end to end, automating build, test, and deployment workflows with tools like Jenkins, plus Infrastructure as Code (Terraform, Ansible) so deployments are boring in the best possible way.
• Test like you mean it. Build and maintain automated test suites - unit, integration, regression - wired straight into the pipeline as quality gates, and provide real test-coverage analysis instead of crossed fingers.
• Containerize and ship. Package and deploy workloads with Docker (and friends) for repeatable, scalable, what-you-build-is-what-you-run environments.
• Hunt the bugs. Investigate and debug test failures throughout the lifecycle, update tests or file bugs as needed, and keep the build green and honest.
• Bake in security. Integrate code-quality checks and security gates (think SonarQube, Snyk) into the pipeline so problems get caught before they ship, not after.
• Design with humans in mind. Work closely with human-centered design experts to build solutions that are intuitive, responsive, and personalized to each user’s needs.
• Make things faster. Develop and tune back-end components to improve responsiveness and overall performance.

Software Engineer

DevOps Engineer

• Join the team supporting the Centers for Medicare & Medicaid Services (CMS) as it merges and modernizes its enterprise knowledge and data systems into a single, AI-driven platform, reducing manual effort, improving data accuracy, and enhancing transparency for stakeholders.
• Keep the systems up and the users happy. Operate and tune AWS environments to meet infrastructure and application availability SLAs, even during transition and change.
• Build observability that actually informs. Implement continuous monitoring, alerting, and dashboards using tools like AWS CloudWatch, New Relic, and Splunk, and establish performance baselines so you can spot degradation before users do.
• Automate the toil. Write infrastructure-as-code (Terraform, Ansible) and support CI/CD pipelines (Jenkins) and containerized workloads (Docker) for repeatable, reliable deployments.
• Define and track the numbers that matter. Set and monitor SLIs and SLOs, and produce performance, load/stress, and bottleneck reports that drive smarter decisions.
• Optimize for performance, security, and cost. Use tools like AWS Trusted Advisor to find and act on improvement opportunities.
• Support security and compliance modernization. Partner with the Security & Compliance SME to review vulnerability and security scans, feed continuous monitoring, and help advance the move toward a Continuous ATO (cATO) within a FISMA Moderate boundary (RMF, ARS, IS2P2).
• Strengthen resilience. Help design and maintain disaster recovery and COOP continuity so the systems hold up against outages, incidents, and the unexpected.
• Own incidents end to end. Drive response, run blameless post-mortems, and implement the preventative fixes that keep the same thing from happening twice.

Site Reliability Engineer

Cloud Engineer

• Build the cloud where the magic lives.** **Design, deploy, and operate secure, scalable AWS environments (EC2, VPC, IAM, S3, Aurora, and Neptune) that keep our systems fast and our data exactly where it belongs, supporting CMS as it merges systems into one AI-driven platform.
• Respect the pillars.** **Build to the AWS Well-Architected Framework, balancing performance, reliability, security, and cost like they actually matter (because they do).
• Give AI a home.** **Stand up the cloud environment for AI, hosting open-source LLMs and ML workloads (think SageMaker, Glue, DataBrew) entirely within CMS’s AWS account, so sensitive data never wanders off.
• Keep the lights on.** **Implement high availability, disaster recovery, and COOP continuity so we hit our SLAs even on a genuinely bad day.
• Make security non-negotiable.** **Wire up AWS Security Hub, Config, and Audit Manager to keep us continuously compliant inside a FISMA Moderate boundary aligned to RMF, ARS, and IS2P2.
• Run a tidy multi-tenant house.** **Build isolated, segregated, quota-managed spaces where different teams can experiment with AI without elbowing each other.
• Be the bouncer.** **Design least-privilege IAM and role-based access controls, then keep them honest with regular access reviews and audits.
• Make it observable.** **Set baselines, configure monitoring and alerting, and turn system health into something the whole team can actually see, ideally before a user files a ticket.
• Chase the waste.** **Model cloud costs, hunt down savings with tools like AWS Trusted Advisor, and help keep our AI workspace financially sane.

Solutions Engineer

• Lead the technical vision for the Centers for Medicare & Medicaid Services (CMS) as it merges and modernizes its enterprise knowledge and data systems into a single, AI-driven platform, reducing manual effort, improving data accuracy, and enhancing transparency for stakeholders.
• Own the architecture. Design a robust, modern enterprise architecture built on AWS, guided by the AWS Well-Architected Framework, the USDS playbook, and Twelve-Factor App principles, while minimizing on-premises footprint and maintaining strong disaster recovery.
• Steer a seamless, low-risk transition and ongoing operations, meeting infrastructure and application availability SLAs without disrupting CMS’s core business.
• Merge two systems without breaking either. Apply patterns like strangler-fig and cyclomatic-complexity analysis to identify, prioritize, and sequence refactor, integration, and modernization opportunities.
• Design for change. Build modular systems using containerization, infrastructure as code, and CI/CD so the platform can flex with CMS’s evolving strategies and new initiatives.
• Partner with the AI Lead to identify and architect automation opportunities, including LLM-driven and automated data-collection strategies.
• Establish observability and insight. Work with the team to stand up continuous monitoring (CloudWatch, New Relic, Splunk) and turn performance, health, and cost data into decisions.
• Be the bridge between technology and business. Translate stakeholder needs into technical direction and explain technical trade-offs to non-technical audiences with clarity.
• Provide technical leadership and mentorship. Set engineering standards, guide the development team, and grow the technical capability of the people around you.

Solutions Architect

Security Engineer

• Join the team supporting the Centers for Medicare & Medicaid Services (CMS) as it merges and modernizes its enterprise knowledge and data systems into a single, AI-driven platform, reducing manual effort, improving data accuracy, and enhancing transparency for stakeholders.
• Find and prioritize what matters. Run vulnerability and security scans, then build a clear, prioritized list of weaknesses based on severity, known exploitation, and exploitation probability using intelligence sources like the CISA KEV catalog and EPSS.
• Automate security into the pipeline. Embed security tooling such as Snyk, Trufflehog/GitLeaks, Tenable, and AWS Inspector into CI/CD so vulnerabilities are caught and reported before they ship.
• Modernize compliance, hands-on. Help drive the move toward Continuous ATO (cATO) and near-real-time compliance monitoring using AWS Security Hub, Config, and Audit Manager, plus the CMS GRC system of record (CFACTS).
• Build and feed continuous monitoring. Implement monitoring of production runtime environments for vulnerabilities and compliance drift, and make security and compliance reporting available on demand.
• Track and close the gaps. Document vulnerabilities, misconfigurations, and compliance deviations, and support POA&M creation and remediation tracking to keep system ATOs healthy.
• Keep us aligned to the standards. Support compliance with CMS and federal requirements such as NIST RMF, ARS, and IS2P2 within a FISMA Moderate boundary.
• Harden access. Help implement least-privilege, role-based access controls aligned to Zero Trust objectives and support regular access reviews and audits.
• Raise the flag early. Identify, document, and communicate security risks tied to modernization efforts so they get to the right stakeholders before they become problems.

• Serve as a senior engineer supporting CMS's modernization efforts, turning manual test cycles into automated, observable, fast-feedback systems that scale with the mission.
• Design, build, and maintain test automation frameworks across the stack so quality is engineered in, not inspected at the end.
• Champion shift-left quality: pair with developers on test strategy, push coverage upstream, and make sure quality is everyone's job, not a gate at the end of the pipeline.
• Write real software (Python, preferably) to build test harnesses, fixtures, data generators, and tooling that developers actually want to use.
• Own the API and UI automation layers, browser automation, and accessibility coverage where it counts.
• Integrate tests deeply into CI/CD - parallelized, sharded, and tuned so the feedback loop is measured in minutes, not coffee breaks.
• Hunt down flakiness like it's personal. Quarantine it, root-cause it, fix it, and put guardrails in place so it doesn't come back.
• Design performance, load, and chaos experiments so the team knows how the system behaves before real users find out.
• Contribute to architectural decisions, technical roadmaps, and engineering best practices across the program. Oh, and mentor the engineers around you while you're at it.
• Partner cross-functionally with product, security, customer experience, and platform teams to keep delivery moving and the mission front and center.

Senior Software Engineer – Test Automation

Content Writer

• Write to win. Author clear, compliant, and compelling proposals (RFPs, RFQs) and generate RFI and Sources Sought responses which demonstrate an understanding of the customers’ mission for a range of federal agencies with primary focus on DHS.
• Team up. Collaborate with capture managers, BD pros, solution architects, and SMEs to weave together win themes, discriminators, and evidence-backed stories that resonate.
• Bring the narrative. Craft pricing narratives, management approaches, technical solutions, past performance, and executive summaries that don’t just check boxes – they tell a persuasive story.
• Work smarter with AI. Use GenAI tools like Grok, Claude, VisibleThread, Grammarly Pro, and Skyward’s custom AI stack to speed up content creation, while keeping that authentic human touch.
• Keep it Shipley. Build compliance matrices, run Pink/Red/Gold reviews like a pro, and enforce best practices throughout the proposal lifecycle.
• Stay sharp. Monitor FAR, DFARS, GSAR, HSAR, and all the other acronyms that matter. Track compliance with Section 508, CMMC, TAA, and more.