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CX Project Manager
Skyline ExhibitsClient Experience Project Manager overseeing projects for Skyline Exhibits, ensuring timely delivery and high quality. Driving client engagement and satisfaction throughout the project lifecycle.
About the role
Key responsibilities & impact- Serve as the primary contact for a portfolio of mid-level clients managing their needs and expectations throughout the project lifecycle.
- Oversee the execution of client projects from start to finish, ensuring they are delivered on time, within budget, and to client specifications at the highest quality.
- Maintain regular communication with clients, addressing their inquiries, providing updates, and ensuring overall client satisfaction.
- Collaborate with Sales, Account Management, and Operations teams to resolve any process bottlenecks, ensuring smooth operations and adherence to timelines.
- Contribute to the development and refinement of documentation, ensuring clarity and accessibility for the team and ensure that all project documentation is up-to-date and accurately reflects the status of each project.
- Monitor project progress and proactively address any issues that arise, keeping internal teams informed, and applying best practices to resolve issues.
- Help gather project costs from vendors, suppliers and internal sources and create quote documents.
- Facilitate invoicing with commercial team, key account managers and finance.
- Assist in preparing project proposals, estimates, and manage project remaining within budget and maintaining P&L documentation.
- Act as a point of escalation for client issues, resolving them in a manner that maintains positive client relationships.
- Identify client change orders and manage internal teams and process handoffs to execute change orders on schedule, including creation of change order documentation.
- Prepare and manage and invoice exhibit storage fees, prep in/out fees, and I&D supervision. Monitor late exhibit returns and follow-up. Quote and apply freight accordingly to all orders.
- Be willing to travel as required for project fulfillment.
- Prepare and present regular reports on client satisfaction, project outcomes, and service performance to the team.
- Analyze client feedback and project results to identify areas for improvement and contribute to the continuous enhancement of the client services team.
Requirements
What you’ll need- Bachelor’s degree in business administration, marketing, or related field.
- Minimum of 1 year in a Project Coordination role or similar position.
- Strong organizational and time management skills.
- Effective communication and interpersonal skills.
- Experience in establishing client relationships.
- Proficiency in Microsoft Office and familiarity with project management tools are essential.
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Skyline Exhibits Website LinkedIn All Job Openings 201 - 500 employees Founded 1980 🤝 B2B B2B
- Events
- Marketing Skyline Exhibits is a company that specializes in creating and providing innovative exhibit solutions for trade shows and events. They focus on helping businesses showcase their products and services effectively through custom-designed displays and marketing materials. Skyline Exhibits is committed to enhancing the overall experience of exhibitors and attendees, making events memorable and impactful. CX Project Manager Job not on LinkedIn 🔥 8 minutes ago 🇺🇸 United States – Remote 💵 $65k - $75k / year ⏰ Full Time 🟢 Junior 👷♀️ Project Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Serve as the primary contact for a portfolio of mid-level clients managing their needs and expectations throughout the project lifecycle.
- Oversee the execution of client projects from start to finish, ensuring they are delivered on time, within budget, and to client specifications at the highest quality.
- Maintain regular communication with clients, addressing their inquiries, providing updates, and ensuring overall client satisfaction.
- Collaborate with Sales, Account Management, and Operations teams to resolve any process bottlenecks, ensuring smooth operations and adherence to timelines.
- Contribute to the development and refinement of documentation, ensuring clarity and accessibility for the team and ensure that all project documentation is up-to-date and accurately reflects the status of each project.
- Monitor project progress and proactively address any issues that arise, keeping internal teams informed, and applying best practices to resolve issues.
- Help gather project costs from vendors, suppliers and internal sources and create quote documents.
- Facilitate invoicing with commercial team, key account managers and finance.
- Assist in preparing project proposals, estimates, and manage project remaining within budget and maintaining P&L documentation.
- Act as a point of escalation for client issues, resolving them in a manner that maintains positive client relationships.
- Identify client change orders and manage internal teams and process handoffs to execute change orders on schedule, including creation of change order documentation.
- Prepare and manage and invoice exhibit storage fees, prep in/out fees, and I&D supervision. Monitor late exhibit returns and follow-up. Quote and apply freight accordingly to all orders.
- Be willing to travel as required for project fulfillment.
- Prepare and present regular reports on client satisfaction, project outcomes, and service performance to the team.
- Analyze client feedback and project results to identify areas for improvement and contribute to the continuous enhancement of the client services team. 🎯 Requirements
- Bachelor’s degree in business administration, marketing, or related field.
- Minimum of 1 year in a Project Coordination role or similar position.
- Strong organizational and time management skills.
- Effective communication and interpersonal skills.
- Experience in establishing client relationships.
- Proficiency in Microsoft Office and familiarity with project management tools are essential. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Associate Federal Project Manager 🔥 8 hours ago Motorola Solutions 10,000+ employees 🔐 Security 📡 Telecommunications 🏢 Enterprise Website LinkedIn All Job Openings Project Manager for Motorola Solutions implementing Communication System Projects. Leading project delivery on schedule and within budget with focus on customer satisfaction and internal communications. 🇺🇸 United States – Remote 💵 $100k - $110k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 👷♀️ Project Manager 🦅 H1B Visa Sponsor Project Manager 🔥 9 hours ago Medline Industries, LP 10,000+ employees ⚕️ Healthcare Insurance 💊 Pharmaceuticals Website LinkedIn All Job Openings Project Manager overseeing specialized orders and installations for healthcare solutions. Collaborating with teams to ensure project success and stakeholder satisfaction. 🇺🇸 United States – Remote 💵 $73k - $110k / year 💰 Private Equity Round on 2021-06 ⏰ Full Time 🟢 Junior 🟡 Mid-level 👷♀️ Project Manager Project Coordinator – Construction 🔥 9 hours ago Jones Lang LaSalle Americas, Inc. 10,000+ employees Website LinkedIn All Job Openings Project Coordinator overseeing construction project documentation and team communication at JLL. Support project management for transformative construction initiatives across high-performing teams. 🇺🇸 United States – Remote 💵 $60k - $74.5k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 👷♀️ Project Manager Associate BioServices Project Manager 🔥 9 hours ago IQVIA 10,000+ employees ⚕️ Healthcare Insurance 🧬 Biotechnology 🤖 Artificial Intelligence Website LinkedIn All Job Openings Assoc. BioServices Project Manager overseeing bioanalytical projects at IQVIA, ensuring scientific and regulatory standards are met. 🇺🇸 United States – Remote 💵 $62k - $129.1k / year 💰 $1G Post-IPO Debt on 2023-05 ⏰ Full Time 🟢 Junior 🟡 Mid-level 👷♀️ Project Manager 🦅 H1B Visa Sponsor Project Manager 🔥 10 hours ago Ensemble Health Partners 5001 - 10000 ⚕️ Healthcare Insurance ☁️ SaaS 🏢 Enterprise Website LinkedIn All Job Openings Project Manager overseeing technology and operational projects for a healthcare revenue cycle management provider. Leading project teams to ensure successful implementations and stakeholder communication. 🇺🇸 United States – Remote 💵 $69.4k - $119.7k / year 💰 Private Equity Round on 2022-03 ⏰ Full Time 🟢 Junior 👷♀️ Project Manager View More Project Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project coordinationbudget managementP&L documentationclient relationship managementproject documentationcost estimationinvoice managementchange order managementreport preparationclient feedback analysis
Soft Skills
organizational skillstime managementcommunication skillsinterpersonal skillsproblem-solvingclient satisfaction focuscollaborationadaptabilityattention to detailproactive approach
Certifications
Bachelor’s degree in business administrationBachelor’s degree in marketing