Account Manager

Skyhook Interactive

Account Manager growing retained healthcare accounts for Carenetic, a patient-care connection company. Advising clients on digital strategy, expanding relationships, and driving account revenue through upsells.

Posted 8/12/2026full-timeRemote • Arizona • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and client strategy within the healthcare sector, focusing on relationship building, upselling, and delivering strategic digital initiatives. Proficient in leveraging AI tools and analytics to enhance client engagement and operational efficiency.

Highest-signal resume keywords

Account ManagementClient StrategyHealthcare ExperienceDigital StrategyCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account ManagementClient StrategyDigital StrategyWebsite DevelopmentPerformance AnalysisUpsellingQuality AssuranceContent DevelopmentAnalyticsFront-End Development

Soft Skills

Relationship BuildingProactiveDetail-OrientedOrganizational SkillsPresentation Skills

Tools & Technologies

AI ToolsAutomation SoftwareWebinar PlatformsPerformance Analysis Tools

Industry Keywords

Healthcare AccountsStakeholder EngagementClient OnboardingBusiness DevelopmentClient Retention

About the role

Key responsibilities & impact

Manage a dedicated portfolio of retained healthcare accounts
Lead client onboarding and ongoing discovery
Build relationships with stakeholders and decision-makers
Serve as a strategic advisor on website and digital initiatives
Identify, develop, and close upsell, expansion, and follow-on opportunities
Conduct account reviews to uncover additional opportunities
Serve as the escalation point and protect client relationships
Participate in occasional on-site client meetings and visits
Represent client priorities and goals internally
Align delivery teams with client needs and business objectives
Review deliverables and provide actionable feedback
Support performance audits, analysis, quality assurance, and strategic deliverables
Develop thought leadership through content, webinars, and industry events
Build referral and industry relationships
Network with healthcare leaders and partners
Scope and close opportunities generated through business development relationships
Grow revenue within assigned accounts and maintain client satisfaction and retention

Requirements

What you’ll need

5+ years of experience in account management, client strategy, consulting, or a comparable client-facing role
Experience working inside a healthcare organization
Experience with a healthcare organization operating multiple locations and/or brands
Demonstrated success growing existing client relationships through upsells, expanded engagements, or increased recurring revenue
Working knowledge of website and digital strategy, including design, content, analytics, and front-end development
Ability to consult confidently with clients while directing and reviewing internal team work
Strong written and verbal communication skills
Comfortable presenting to executives, leading client conversations, and speaking in webinars or conference settings
Highly organized, proactive, detail-oriented, and accountable for results
Ability to recognize opportunities and take action independently
Comfortable working in a fast-moving environment and organizing competing priorities
Hands-on experience using AI tools and automation to improve productivity, client outreach, research, website or performance analysis, and recurring deliverables

Benefits

Comp & perks

Health insurance
Disability and life insurance
Open vacation policy
401(k) with 4% matching
Hardware budget
Professional coaching
Remote work option