Skydance

Community Manager

Skydance

full-time

Posted on:

Location Type: Remote

Location: California • United States

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About the role

  • Oversee and work with moderators and admins for Paramount IP community channels across Reddit, Discord and Steam. Ensure they are active, welcoming, and aligned with the tone of each franchise
  • Utilize Skydance’s community brand voice and implement it naturally within Paramount IP community Reddit, Discord and Steam pages
  • Develop and execute **community engagement strategies** that drive player retention, advocacy, and organic growth
  • Create and publish content including updates, patch notes, AMAs, dev posts, and community spotlights
  • Assist the social media team on content ideation, production and publishing
  • Partner with marketing, production, and development teams to **translate game updates into clear, compelling community communications**
  • Monitor conversations, sentiment, and trends across platforms, providing **actionable insights** back to internal teams
  • Lead and assist in **moderation strategy and enforcement**, working with volunteer moderators where applicable
  • Design and run community activations such as events, contests, and live Q&As
  • Support **game launches and live service beats** with real-time communication and player support coordination
  • Work with brand marketing team for community events and activations including Comic-Cons, gaming conferences and entertainment trade shows
  • Identify and nurture **community leaders, creators, and superfans**
  • Track and report on KPIs including engagement, growth, sentiment, and player feedback themes
  • Work with a can-do mindset, ready to jump on new opportunities and be fast and flexible to get the job done while maintaining acute attention to detail

Requirements

  • 3–5+ years of experience managing gaming communities, with direct ownership of **Reddit, Discord, and/or Steam hubs**
  • Deep understanding of **platform-specific cultures and best practices** (e.g., Reddit authenticity, Discord real-time engagement, Steam community expectations)
  • Exceptional written communication skills with the ability to adapt tone across brands and audiences
  • Ability to work independently and be an excellent collaborator with a passion for working across diverse groups to brainstorm creative solutions
  • Ability to interpret and follow brand guidelines
  • Experience working closely with **game developers or live service teams**
  • Strong instincts for **community sentiment, crisis management, and player empathy**
  • Familiarity with moderation tools, bots, and community analytics platforms
  • Passion for games and fandom culture, especially in franchise-driven ecosystems
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
community engagement strategiescontent creationmoderation strategyKPI trackingcrisis managementplayer empathygame updates communicationcommunity analytics
Soft Skills
written communicationcollaborationcreativityattention to detailadaptabilityindependenceleadership