Business Analyst

SkyCell AG

Business Analyst enhancing processes through collaboration and automation at SkyCell, a leader in temperature-controlled logistics. Join us to make an impact in pharmaceutical delivery and sustainability.

Posted 7/27/2026full-timeRemote • 🇵🇱 PolandMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Collaborate with business teams and stakeholders to analyse, improve, and automate company processes
Elicit, gather, and document requirements, translating them into clear functional specifications
Develop and maintain user stories, use cases, process flows, and activity diagrams to ensure shared understanding
Assess the business impact of technical decisions and verify alignment with strategic goals
Collaborate with the team and stakeholders to shape the product roadmap and prioritize features
Provide guidance and clarification to development teams throughout the delivery lifecycle
Support quality assurance efforts by reviewing test cases and assisting with validation
Contribute to testing strategies for automation and non-functional requirements
Act as a triage expert for incoming requests, bugs, and improvement opportunities
Resolve technical issues and remove cross-functional blockers as they arise
Manage projects with defined milestones and deliverables, ensuring progress and risks are communicated effectively
Create documentation and training materials for end users to support new functionality adoption

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Technology, Business, or related field; or equivalent experience
4+ years of experience in Business Analysis, Product Analysis, or a related role
Demonstrated ability to gather, document, and translate requirements into actionable deliverables
Proven experience working closely with technical teams and understanding system-level impacts, with a solid understanding of integrations, APIs, and data flows
Strong problem-solving and troubleshooting skills, with the ability to manage complex cross-functional dependencies.
Hands-on experience facilitating workshops, interviews, and stakeholder sessions
Excellent communication and presentation skills, with the ability to articulate complex issues to both technical and non-technical audiences
Familiarity with Agile/Scrum methodologies and backlog management tools (e.g., Jira, Confluence).
Experience with product ownership or product strategy is a benefit
Knowledge of process modelling techniques (e.g., BPMN, UML).
Ability to define KPIs and measure product or project impact is a plus
Detail-oriented with a strong commitment to accuracy and quality
Professional certifications, such as CBAP, PMI-PBA, CSPO, or their equivalent, are an advantage.

Benefits

Comp & perks

Flexibility & Balance: Flexible working hours and work-life balance allow you to tailor work to fit your life.
Recognition & Growth: Opportunities for career advancement in a company that values your contributions.
Hybrid Workplace: Modern workspaces (in Zurich, Zug and Hyderabad as well as our Skyhub in Basel) and a remote-friendly culture to inspire collaboration amongst a globally diverse team.
Company-wide Events: Join us for company events to celebrate successes, build teams, and share our vision. Plus, new joiners experience SkyWeek, our immersive onboarding program.
Generous Maternity & Paternity Leave: Support for new parents with competitive maternity and paternity leave.
Annual Leave & Bank Holidays: Enjoy a generous annual leave package, plus local bank holidays to recharge and unwind.