SkyCell AG

Business Analyst

• What You'll Do:
• - Collaborate with business teams and stakeholders to analyse, improve, and automate company processes
• - Elicit, gather, and document requirements, translating them into clear functional specifications
• - Develop and maintain user stories, use cases, process flows, and activity diagrams to ensure shared understanding
• - Assess the business impact of technical decisions and verify alignment with strategic goals
• - Collaborate with the team and stakeholders to shape the product roadmap and prioritize features
• - Provide guidance and clarification to development teams throughout the delivery lifecycle
• - Support quality assurance efforts by reviewing test cases and assisting with validation
• - Contribute to testing strategies for automation and non-functional requirements
• - Act as a triage expert for incoming requests, bugs, and improvement opportunities
• - Resolve technical issues and remove cross-functional blockers as they arise
• - Manage projects with defined milestones and deliverables, ensuring progress and risks are communicated effectively
• - Create documentation and training materials for end users to support new functionality adoption

Administration

• Administer SAP S/4HANA Cloud Public Edition environments, ensuring stability, security, and performance.
• Manage identity and access management, including business users, roles, catalogs, and segregation of duties.
• Monitor system health, background jobs, integrations, and interfaces.
• Maintain system documentation for audit, compliance, and change management purposes.
• Manage software collections and transport lifecycle across Development, Test and Production systems
• Coordinate and execute semi-annual SAP release upgrades, including regression testing
• Administer SAP BTP services, including Cloud Connector, destinations, and integration flows (SAP Integration Suite).
• Troubleshoot and resolve complex integration, configuration and authorization issues.
• Manage key user extensibility including custom fields, logic & business objects
• Support configuration adjustments and troubleshooting in collaboration with business teams
• Maintain configuration elements where appropriate (e.g. CBC, org structure, number ranges, document types)
• Coordinate SAP incidents and manage collaboration with SAP support and external partners while ensuring effective knowledge transfer to internal teams

SAP S/4HANA Public Cloud Administrator

Account Manager

• Develop and manage strategic relationships with freight forwarders across the Americas, ensuring the right partners are in place to support current and future growth.
• Identify and lead initiatives that expand SkyCell’s forwarding footprint, improve market access, and strengthen our position across key geographies and trade lanes.
• Collaborate with commercial and operational teams to create partner-based solutions that meet customer needs and enable scalable regional offerings.
• Negotiate terms, build joint growth plans, and establish long-term partnerships that enhance service, pricing, and market reach.
• Monitor market trends and customer needs to identify opportunities for new partnerships, network expansion, and targeted business development.
• Act as the logistics partner expert in commercial discussions, shaping solutions, pricing logic, and regional service models.

Business Analyst

SAP S/4HANA Public Cloud Administrator

Freight Forwarding Partnerships Manager