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About the role
Key responsibilities & impact- Own the digital storefront strategy and performance, including revenue, conversion, and customer engagement
- Balance brand storytelling with commercial performance to deliver elevated customer experience
- Lead and develop a team of leaders across site merchandising, product discovery, category management, and catalog & content management
- Define and execute global campaign, launch, and drop strategies, ensuring compelling, brand-right onsite experiences
- Oversee product discovery across navigation, search, and merchandising to optimize the customer journey
- Drive category performance through strong trading, assortment presentation, and data-driven decision-making
- Ensure scalable, high-quality catalog and content operations, including product data, imagery, and site readiness
- Partner cross-functionally with Marketing, Product Management, Merchandising, Planning, and Supply Chain to align demand, experience, and inventory
- Establish global frameworks while enabling effective regional localization and execution
Requirements
What you’ll need- 8-10 years in ecommerce, digital merchandising, or online trading, with experience in a ~$1B+ business
- Proven track record of driving revenue growth, conversion, and digital performance at scale
- Experience leading and developing high-performing teams and leaders
- Deep expertise in site merchandising, product discovery, and ecommerce operations
- Strong commercial and analytical acumen, with ability to manage complex tradeoffs
- Experience operating in fast-paced, high-growth environments
- Leader of leaders who sets direction and empowers teams to execute
- Strong cross-functional partner and influencer
- Balances strategic thinking with hands-on execution when needed
- Data-driven, with a strong focus on outcomes and performance
- Strong appreciation for brand, design, and delivering an elevated customer experience
Benefits
Comp & perks- Up to 100% Company Paid Healthcare (medical, dental, vision)
- Kind Body Fertility Benefits
- 401(k) savings plan with up to 4% match
- Unlimited PTO
- Full Access to LinkedIn learning
- Employee Discounts
- Free weekly catered lunch at HQ – M/T/W/Th
- Dog-Friendly office on a Thursday and Friday
- Free Swag Giveaways
- Annual Holiday Party
- Annual Summer Party
- Invitations to pop-ups and other company events
- Complimentary daily office snacks and beverages
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ecommercedigital merchandisingonline tradingsite merchandisingproduct discoveryecommerce operationsdata-driven decision-makingrevenue growthconversion optimizationcatalog management
Soft Skills
leadershipteam developmentanalytical acumenstrategic thinkingcross-functional collaborationinfluencinghands-on executioncustomer experience focuscommercial acumenperformance management
