
Director of Web Experience
skillventory - A Leading Talent Research Firm
full-time
Posted on:
Location Type: Hybrid
Location: North Carolina • Rhode Island • United States
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Job Level
Tech Stack
About the role
- Leading a team of web publishers and UX designers, developing talent, balancing workloads, and fostering a culture of craft, accountability, and continuous growth
- Building and managing digital experiences hands-on in Adobe Experience Manager, including working within AEM Assets, Content Fragments, and the author interface, and partnering with CMS developers to improve the authoring experience and increase team productivity
- Owning and presenting a clear and concise web roadmap, managing the CMS development backlog in partnership with the Director of CMS Development, and communicating prioritization decisions to stakeholders and leadership
- Overseeing UX design work and enforcing brand and content standards across both public-facing and authenticated digital properties, ensuring every experience reflects the quality and purpose of the Fidelity Charitable brand
- Driving experimentation, personalization, and conversion optimization using tools such as Adobe Target, ContentSquare, Adobe Analytics, and CDP-driven audience activation
- Partnering closely across marketing, product, compliance, and technology to translate business needs into clear web priorities and deliver meaningful digital outcomes
Requirements
- 7+ years of experience in web, digital experience, or marketing technology
- 3+ years in a people leadership role managing web or digital teams
- Hands-on AEM experience required; AEM Sites certification is a plus
- Experience with Adobe Target, ContentSquare, or comparable optimization and analytics tools preferred
- Experience with Adobe Workfront or a comparable project management platform preferred
- Familiarity with WCAG accessibility standards preferred
- SEO fundamentals and working knowledge of how page architecture and metadata decisions affect search visibility
Benefits
- Health insurance
- Flexible working hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Adobe Experience ManagerAEM AssetsContent FragmentsAdobe TargetContentSquareAdobe AnalyticsCDP-driven audience activationSEO fundamentalsWCAG accessibility standardspage architecture
Soft Skills
leadershipteam managementcommunicationcollaborationaccountabilitycontinuous growthprioritizationexperimentationpersonalizationconversion optimization
Certifications
AEM Sites certification